Application Deadline: 1 October 2024
Department: Delivery
Location: Portland/Atlanta/Denver
Description
We are seeking an experienced
Agile Delivery Manager to join our team at Lantern. In this role, you will play a crucial role in overseeing teams of consultants from our Data Platform and Data & Analytics Practices to deliver client engagements. This role will be client-facing, often building key relationships within our client base. The primary objective of this role is to ensure that our clients receive value from the solutions we promise to deliver. This person will be responsible for working with our clients to understand their business and technical requirements, building and handling the product backlog, and collaborating with our Solution Architects, developers, and QA team on solution delivery.
Key Responsibilities
- Leads teams of consultants to ensure high-quality service delivery to clients.
- Realizes revenue and utilization goals of engagements as laid out in our statements of work.
- Work alongside client stakeholders to define digital products by identifying requirements. Write user stories that effectively communicate client requirements such that they are easily consumed by development teams.
- Oversee the creation of design artifacts as appropriate, such as wireframes and business process flow diagrams.
- Assist in the development of Test Scenarios and Test Cases with our QA team. On smaller projects, this person may assist with testing.
- Work with the engineering team -- in particular, the Data Platform Architect or Data & Analytics Architect -- to define and validate the technical approach, strategy, and deliverables for an initiative.
- Attend and lead meetings, set agendas, and publish meeting notes.
- Act as a primary point of communication with the client throughout program execution, including financial status reporting.
- Establish program and project plans, schedule resources, work with other members in delivery to resolve resource conflicts, and escalate issues to management as required.
- Work independently and with Marquam Studio team members on development programs and projects.
- Partner with account executives to expand existing engagement or grow into other areas within a client.
- Create growth and opportunity for our clients utilizing technical solutions from our partner, Microsoft.
Skills, Knowledge And Expertise
- Has strong consulting skills gained through experience in a consulting organization.
- Excellent communication and customer service skills.
- Proven track record of working closely with clients to determine their needs and ensure their ongoing satisfaction.
- Genuine interest and ability to quickly switch between multiple clients and initiatives on a frequent basis.
- Experience in Agile software development as a team member responsible for User Story development.
- Strong meeting facilitation skills.
- Experience in all phases of product, software, and testing lifecycles.
- Able to serve as a liaison between both business and technical teams.
- Solid knowledge and practical experience in software delivery: Agile, Scrum, Kanban.
- Familiarity with a wide variety of technical documentation formats (for example: process maps, BRDs, system diagrams, user experience, application maps, test plans, user stories, etc.).
- Experience leading all Agile events, including sprint planning, sprint review/demo, retrospectives, and daily stand-ups.
- Backlog management in Azure DevOps (will consider Asana or Jira).
- Lightweight project management tools such as Planner or Microsoft Project.
- Modern workplace tools such as Microsoft Teams, SharePoint, Outlook, Microsoft Office, and Power BI.
While this position is not a technical contributor role, it is expected that the candidate will have a background of leading Data Engineering or Data Analytics projects that utilized several of the following Microsoft Data technologies:
- Power BI
- Azure Databricks
- Microsoft Fabric
- Azure Synapse
- Azure Data Factory
- Azure SQL DB.
Benefits
- A culture that both wows our customers and employees;
- Variety of challenging projects, and the ability to work with leading-edge technologies;
- Competitive salary & group benefits;
- Generous training and education opportunities;
- Diverse team social events;
- Be part of a team that believes in diversity, inclusion, and a fun atmosphere!