Integris Group is currently partnering with with a large Entertainment Provider, we have an immediate need for a "UX Research / Usability Testing" professional for a 100% Remote, 1 Year extendable contract. Don't Miss Out, Apply Today!
Job Summary:
The Hiring Manager needs additional support so they can continue to drive better Customer Engagement through experience, usability and accessibility. This will create a more inclusive experience in Park, Online and through different touchpoints at the park.
Desired Skills:
- UX Research, Usability Testing (UserZoom, UserTesting OR any other similar tool).
- Have the ability to work independently.
- Warm & Empathetic person. (responsible for Monitored testing with customers).
- Figma: Need to understand how to move in the tool, share files etc.
Day to Day:
- 2-week Sprints; the first part of week is spent finishing up tests/presentations from previous week, creating test plans, summary of tests that week, and planning for new intake (how they determine what to test - can come from optimization team, creative, marketing, etc). Later in the week is spent doing monitored interviews/usability testing/research with potential guests (through UserZoom) then analyzing results and putting results together to present to those stakeholders. For larger Scale studies would be a NICE TO HAVE if the candidate had statistical analytics experience with STSS or R or Excel etc to understand patterns in the data.
- This team will interview consumers about Designs, Design Tests, Conduct Interviews, Research Competitors, and understand how to solve problems through scientific approach. This person needs to be warm and friendly and have the ability to get people to open up.
- Example: Focus on progress bar when purchasing tickets - will walk consumer through the process monitor how they move through the steps and ask really inquisitive questions and get feedback on what could be better.