Title: Network Data Engineer
Duration: Full-Time
Location: San Deigo, CA (Onsite)
Interview mode: In person/Video Conference
Joining: ASAP
This is the description.
Core Responsibilities:
· Physical installs and decommissioning of handsets, switches, etc
· Provide remote support of voice/data gear during incidents, building power downs, etc.
· Support customer with downtime, manage incidents, perform periodic updates on customer devices
· Perform voice CPE backups/reboots.
· Research and/or apply vulnerabilities/patches, policy and routing changes.
· Process escalations
· Regular meeting participation.
· Build custom reports
· Perform on-site and remote health checks
· Process changes and support projects.
· Change control compliance.
· Update tickets and assorted admin work.
· Should be available to support customer outside working hours on any immediate downtime
Requirements:
· HS Diploma or equivalent
· 4+ years of experience working with voice and data
· Knowledge of Routing/ Switching/ Telco-Transport Layer/ Mobility and ISP environments, LAN, WAN, Knowledge of IP, Enterprise Network, SIP and BvOIP
· Excellent problem-solving and analytical abilities
Preferences:
· Resources with prior networking experience in the telecom domain(AT&T, Verizon etc.) for enterprise customers.