Role Title: Scrum Master
Job Type: Full-Time Permanent
Job Location: Canada (Remote)
About Fulfillment IQ (FIQ)
At Fulfillment IQ, we are revolutionizing the way companies approach supply chain and logistics. We are an award-winning supply chain tech company, specializing in providing solutions to D2C brands, retailers, and 3PLs. Our dedicated team of supply chain experts, engineers, developers, and subject matter experts help address logistics challenges from software development to supply chain tech implementations.
If you are passionate about supply chain technology and thrive in a challenging environment, we have the perfect opportunity for you to shine and make a difference. We're expanding our team and seeking individuals eager to contribute to a transformative industry, collaborate with top experts, and have a hands-on role in shaping the future of supply chain processes.
Join us now and be a part of our rapidly growing company that is making waves in the supply chain industry.
Position Summary
A Scrum Master will be responsible for facilitating agile processes and practices within our development teams to ensure successful delivery of high-quality software solutions. You will work closely with Product Owners, Development Teams, and other stakeholders to guide the team through agile ceremonies, remove impediments, and foster a culture of continuous improvement.
Main Responsibilities
· Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring that all Scrum practices are followed effectively.
· Identify and address any obstacles or challenges that may hinder the team’s progress. Work to resolve issues proactively and escalate as needed.
· Monitor and report on team performance metrics, including velocity, burn-down charts, and sprint progress. Use data to facilitate discussions on team performance and areas for improvement.
· Provide guidance and support to team members on agile principles and Scrum practices, helping them understand and implement agile methodologies effectively.
Experience and Qualifications
Required bachelor’s degree in computer science, Business, or a related field, or equivalent experience.
· Proven experience as a Scrum Master or in a similar agile role. Experience working in agile environments and with cross-functional teams is highly preferred.
· Scrum Master certification (CSM, PSM I, or equivalent) is required. Additional agile certifications (e.g., SAFe, AgilePM) are a plus.
· Strong understanding of Scrum and agile methodologies.
· Excellent facilitation, coaching, and mentoring skills.
· Ability to manage multiple priorities and work in a fast-paced environment.
· Strong problem-solving skills and the ability to address and resolve impediments.
· Effective communication and interpersonal skills.
· Proficiency with agile project management tools (e.g., Jira, Trello).
Perks and Benefits
· Comprehensive health insurance coverage for employees & their family
· Generous paid time off, including vacation, holidays, and sick leave.
· Flexible work schedules & employee wellness initiatives.
· Opportunities for career advancement & growth.
· Fun team building events & social activities.
· Stock options, Performance based onsite opportunities.
FIQ Culture
Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. Fulfillment IQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.