Your new company Join a forward-thinking telecoms organisation that values innovation and excellence. They are committed to providing top-notch IT solutions and services to our clients, fostering a collaborative and supportive work environment where every team member can RoleAs an IT Technician, you will be at the forefront of our technical operations, providing both internal and customer-facing field service. Your responsibilities will include the installation, configuration, and maintenance of ICT hardware and software, managing and troubleshooting various systems, and ensuring seamless operation of our IT infrastructure. You will also handle incident management, fault diagnostics, and deploy technical training effectively. Your Requirements to Succeed Qualifications: Degree or equivalent in ICT or a related area, with current certifications in Microsoft, Microsoft Server, Microsoft Exchange, Microsoft 365, Microsoft Intune, and Veeam Backup. Experience: Minimum of 2 years in IT field service, with proven skills in managing Microsoft Windows 10/11, Office 365, printer/multi-function devices, desktop/laptop & mobile devices (Android & iOS), and TCP/IP networking & switches. Skills: Excellent interpersonal and communication skills, strong problem-solving abilities, and a good awareness of computer and network security. The ability to manage multiple priorities and projects, and adapt to challenging environments. Desirable Skills: Experience with Active Directory & Exchange online admin, SharePoint, Dynamics 365, Azure, VoIP, and Hyper-V. Circumstances: Willingness to work shifts, outside normal working hours on a 24/7 basis, and ability to travel as needed. Why You Should Work HereThey offer a supportive and innovative environment where your skills and contributions are valued. You will have the opportunity to work on exciting projects, receive ongoing professional development, and be part of a team that is dedicated to excellence. Take your career to the next level while making a significant impact on the IT industry. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: cisco network exchange Benefits: 33000 plus car