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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Manager, Operations Equipment, PLK, US&C
Location: Miami, FL
Function: Operations
Job Description
The Manager of Operations Equipment is responsible for executing new equipment development as well as managing the existing equipment portfolio used in restaurant operations. This role involves project management, vendor coordination, franchisee communication, and cross-functional collaboration to ensure all equipment meets standards for performance and safety for PLK US&C.
Roles And Responsibilities
- Manage Kitchen Equipment development projects from ideation to launch using the Operations Transformation process.
- Develop new kitchen equipment in partnership with our vendor partners and cross-functional departments.
- Execute field tests and pilots in accordance with the Ops Transformation roadmap.
- Implement best practices for equipment utilization to enhance operational efficiency.
- Provide ongoing support and resources to restaurant teams on equipment issues and inquiries.
- Coordinate with vendors and field team to address and resolve equipment escalations promptly.
- Monitor equipment performance and longevity, utilizing data to inform status.
- Serve as subject matter expert for equipment questions for the brand.
Required Skills
- 2-5 years of experience in equipment management, preferably in QSR or hospitality industry
- Bachelor’s degree is required; Business Administration, Supply Chain Management, Engineering, or a related field
- Ideal candidate has experience managing a restaurant and P&L
- Prior Development or Facilities knowledge is a plus
- Proven experience in project management
- Excellent verbal communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office Suite
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.