Work Location: Austin - Lakeline
Job Title: Insurance Coordinator
Location: Austin - Lakeline
Duration: 6 months
Pay Rate: $23/hr on W2
Hours: 8:00 - 5:00 CST
Long term contract role
Work Mode: Hybrid; Onsite for training everyday 5-6 weeks
Interview process: Onsite Interviews; 30 minutes
Ideal start date: 9/23
Education: High School Diploma is required; Degree preferred
Experience: 2-3 years professional experience
Additional Details
Floater Aspect
Backfill areas of attrition or vacation
Agility with the candidates
Time shifts based on Regions (Flexibility 7:00 - 6:00)
8:00 - 5:00 for training but varies for shifts
Microsoft Suite - Excel, Pivot Tables (Can do Pivot Tables)
Detailed Oriented
Insurance Field
Mortgage and Finance and Backing background experience
Seasoned in a corporate environment
Coprorate level communication
Zoom, teams, emails
Extremely Professional
Medium to High Stress Environment
Excel is a necessity
Accuracy with PowerPoint
Client Facing Experience
What are the applications to be supported?
Microsoft Suite is a requirement
Hybrid working environment
Focused on coordinating timelines and drafting documents related to the client’s renewal process
Working closing with our internal client teams in order to provide superior customer service and consistent deliverables
Must Have
- High School Diploma required; Degree preferred
- Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, edit or
- create PowerPoint slides and Outlook mail/calendar communication.
- Exceptional organizational skills: work on multiple accounts and at different stage in the renewal process, so being organized is important to your success in this role
- Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key
- Drives timely and accurate production/processing of complex documents/information (includes report preparation).
- Maintains a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen new and established relationships
- Builds and maintains strong working relationships with internal and external stakeholders and serves as point of contact regarding any potential problems.
- Adheres to Company policies and performance standards and recommend improvements.
- Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives
Skills: organizational skills,insurance and related legislation knowledge,kpi,excel formulas,relationship building,powerpoint,communication,excel,microsoft,adherence to company policies,pivot tables,achievement of sla and kpi,outlook,communication skills,customer,microsoft office proficiency,insurance