Primary Talent Partners has a 6-month W2 contract for a Data Entry Specialist with our great client.
Must be a US Citizen or Green Card holder - No C2C/No Sponsorship.
- Pay: $18/hr
- Location: Fully Remote but must be local to Irving, TX or Fort Myers, FL for consideration.
- Assignment Length: W2 contract through 03/14/2025
Job Description:
Duties: The role’s main responsibility is to support ***’s Conferences team with timely processing and review of live interactions between clients/prospects and *** Research & Advisory Experts. Additional responsibilities include communicating with internal partners to ensure correct alignment of requests and responding to pushbacks from Experts. The hours for this position are 8am to 5pm ET (but can be adjusted to 9am-6pm ET)
Key responsibilities include:- Monitoring pushbacks and promptly addressing misalignments during working hours.
- Creating 1on1s in ***’s CRM system as requests are received.
- Monitoring a general queue for escalations/pushbacks and promptly addressing them.
- Providing training and shadowing for new associates in this role.
- Maintaining a record of 1on1s processed
- On a typical day you will:
- Experience an upbeat, positive culture. Teamwork, integrity, objectivity, and a client focused mindset are central to our values.
- Work with teammates and build strong working relationships with the *** Research & Advisory Expert community.
- Receive unlimited access to all *** research content.
Desired Skillsets:- Strong verbal and written communication in English
- Prior work experience in backend / business operations
- Ability to work with cross-functional teams
- Ability to use problem solving skills to highlight urgent issues, when needed.
- Ability to provide world-class service by engaging directly with internal partners and clients
- Strong time management and organizational skills
- Ability to prioritize tasks effectively
- Attention to detail
- Ability to learn new systems and tools quickly
- Ability to work independently and as part of a team
- Preferred: Experience working across multiple time zones
EEOC: Upon submission of your resume to our client, you will be getting a survey from our system that asks for your participation in filling out EEO data. At PTP we are committed to candidate diversity and this helps track our progress. We will not share this information with our client until an offer is accepted and the hiring process is complete. Please take a minute to complete the survey, thank you!
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
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