Role: Program Manager RQ07791
Location: Toronto (Hybrid) onsite 3 days a week/222 Jarvis Street
7.25 hours per day
Application Deadline: Tuesday August 27, 2024 @ 2:00 pm EST
To apply, click the link and upload your resume
PLEASE DO NOT APPLY UNLESS YOU MEET ALL THE “MUST HAVE” REQUIREMENTS
Must have:
7+ years in developing, implementing, advising and overseeing Vendor performance monitoring program elements and tools to support high quality performance by Vendors for IT related contracts and services.
Reside in Ontario Canada
Public sector experience
Deliverables:
Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise-wide.
Ensure accountability for the SVM program initiative's centralized group of projects and their successful full life cycle delivery.
Ensure SVM program initiatives are delivered cost effectively and efficiently, and in compliance with organization’s methodologies, standards and frameworks.
Responsibilities:
Provide Strategic Advisory services to ensure high-quality vendor services meet ministry objectives.
Ensure vendor relationships are continuously optimized and provide strategic value to the IT organization; capturing data and developing continuous improvement recommendations to support vendor management Work in partnership with GovTechON IT
Clusters and Enterprise IT divisions to develop, monitor and maintain Relationship Charters with assigned vendor portfolios including Strategic Partnership Success Plans.
Collaborate effectively with key stakeholders to establish, prioritize and track strategic requirements included in the success plans.
Provide vendor orchestration services with Clusters to manage and measure performance of the overall relationship between GovTechON and strategic vendors.
Capture Deliver reporting and insights on 3rd IT Vendors usage and management to the Governance including identifying and pursuing value opportunities for GovTechON in partnership with I&IT Clusters and Enterprise IT Divisions.
Collate and analyze vendor management data to enable horizontal review across GovTechON. Provide Strategic Vendor
Orchestration services by partnering with GovTechON IT Divisions and I&IT Clusters and conduct Vendor Annual reviews, strategic development plans etc.
Communicate Standard Operating Procedures (SOP) and document key controls to ensure ongoing compliance with OPS policies and directives.
Provide strategic advisory services for GovTechON IT divisions and enable vendor partners collaborate, create value and delivery innovation.
Lead and/or represent the interim IT VMO on ministry, cross-ministry or inter-jurisdictional working groups and committees.
Support Strategic Business Industry Intelligence activities.
Support the Strategic Vendor Management Program with associated governance.
Governance Committees - documentation development & maintenance including creation of agenda items; secretariat for vendor engagement tables at the tactical and strategic levels.
Support, develop and assist with Vendor Performance framework.
General Skills:
Experience leading and overseeing program strategy development from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
Experience understanding and articulating I&IT executive expectations and translating into program deliverables.
Experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members.
Experience monitoring and managing the cost, risk, schedule, governance, technical performance, and program impact of each of the component projects.
Experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels.
Exercises a range of leadership responsibilities including the role of coach and developer of talent.
Experience developing complex budgets based on multiple funding channels and cross organization dependencies.
Experience analyzing program and organization’s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule.
Uses significant innovation in the planning, analysis and execution of tasks
Experience directing stakeholder consultation, facilitation and consensus building. Provides program, portfolio, and/or project reporting to multiple stakeholders
Experience leading strategies and actions to overcome resistance to change and capitalize on forces in support of change
Experience seeking new and unique business processes, technologies and products to benefit programs, portfolios and projects
Experience building positive relationships within the team and external parties
Project Responsibilities Specific to Vendor Management and Strategic Program Initiatives:
Within the GovTechON organization, there exists several strategic, tactical, operational and commodity vendor relationships representing substantial public investment that requires effective oversight and management to ensure value for money.
Leads the strategic planning, and management of vendor partner portfolios by developing and iterating on a defined Relationship Charter including Strategic Partnership Success Plan.
Working closely with GovTechON IT divisions, provide strategic vendor orchestration to support the effective oversight & management of business service delivery and stewardship of operations.
Ensures alignment and compliance of specified vendor contract portfolio to the IT VMO Standard Operating Procedures and overall accountability and governance framework.
Provides leadership, expert advice and participates as an IT VMO subject-matter-expert with GovTechON client executives and senior management.
Establishes and manages the development of the IT VMO short, medium and long term strategic/business vendor portfolio plans ensuring that plans are aligned with government I&IT and GovTechON strategic directions and financial plans.
Reports to IT VMO and GovTechON executives on performance of the specified vendor portfolios.
Provides strategic advisory services to GovTechON IT Divisions for the development and implementation of performance measurements for the vendor portfolio to ensure contract requirements are being met and that value for money is achieved.
Develops and maintains effective working relationships between GovTechON IT Divisions and assigned vendor portfolio.
Leads the collection, analysis and consolidation of specified vendor portfolio information/data, the preparation of reports/dashboards, and the development of recommendations regarding performance improvement plans.
Leads the development of strategic options/plans for continuous improvement of vendor management to ensure cost-effective investment, management and control of I&IT delivery that ensure value for money.
Manages/leads the development of effective working relationships with the broader vendor community to understand private sector I&IT and business solution service delivery trends/strategies in order to advise and inform on strategies and opportunities.
Briefs senior management on current/projected vendor management issues and opportunities, provides strategic/business advice and presents recommendations and solutions.
Prepares and/or manages the preparation of briefing notes, position/option papers, internal/external communications, responses to contentious issues, information inquiries and other executive-level documentation.
Acts as a subject matter expert in an advisory role to the senior management team; identifies and prioritizes service delivery and improvement initiatives that strengthen accountability and vendor management functions in alignment with overall government direction.
Leads/participates on IT VMO governance committees and project teams.
To apply, click the link and upload your resume