**Why You Should Consider Us**
Discover exceptional opportunities to create a significant impact in the healthcare industry while working remotely.
**About Our Organization**
We are dedicated to delivering compassionate care and superior service to both patients and healthcare professionals. By leveraging your communication skills and medical knowledge, you can make a positive difference in people's lives.
**Role Overview**
In a remote position focused on medical customer service, your key responsibilities will include:
- Managing inbound and outbound calls
- Delivering empathetic customer service
- Performing data entry and multitasking effectively with computer systems
- Collecting and reviewing patient billing and medical information
- Ensuring compliance with Federal Health Care Program guidelines
- Collaborating with carriers to facilitate medication coverage for patients
**Qualifications**
To Thrive In This Role, Candidates Should Possess
- A minimum of 1 year of recent call center experience
- Healthcare experience (preferred but not essential)
- Proficiency in multitasking and utilizing dual monitors
- A positive attitude and a genuine desire to assist others
- A High School Diploma or equivalent
- Residency in Arizona, Georgia, Florida, Texas, Utah, or Kentucky
**Application Process**
For prompt consideration, please send your current resume to [Contact Email] and include "Remote Medical CSR" in the subject line.
**Commitment to Diversity**
We are proud to be an equal opportunity employer. We evaluate all applicants based on their qualifications, without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Employment Type: Full-Time