### Opportunity Overview
Join an innovative software development startup located in Mountain View, CA. This hybrid role requires you to work in the office three days a week (Monday, Wednesday, and Thursday) and offers a chance to lead complex consulting projects within the SaaS/software industry.
### Key Responsibilities
- **Ownership of Customer Needs:** Lead initiatives to ensure client requirements are fully understood and addressed, ensuring successful technology application.
- **Requirements Gathering:** Conduct sessions to collect and analyze requirements while guiding scalable, best-practice designs.
- **Client Engagement:** Act as a reliable point of contact for clients, managing operational queries and fostering relationships through various communication methods.
- **Collaboration:** Work alongside internal teams such as pre-sales and product management for seamless project transitions and crucial enhancements.
- **Methodology Development:** Create efficient methodologies to reduce implementation overhead and increase effectiveness.
- **Training and Mentorship:** Guide customers through ERP implementations, training them effectively for optimal usage.
- **Testing Leadership:** Oversee customer testing and user acceptance testing (UAT) to ensure quality and satisfaction.
- **Risk Management:** Identify project risks early and formulate contingency plans to mitigate them.
- **Post-Go-Live Support:** Provide support for configuration changes after implementation.
### Qualifications
- **Communication Skills:** Strong verbal and written communication abilities are essential.
- **ERP Experience:** 7+ years of hands-on ERP experience, including at least 3 years of full-cycle ERP implementations using systems such as NetSuite, SAP, Oracle, or Workday.
- **Accounting/Finance Background:** Experience in a corporate accounting or finance role is advantageous.
- **SaaS/Software Implementation:** Proven experience implementing ERP systems for SaaS/software clients, particularly those with subscription or consumption models.
- **Tech Enthusiasm:** A keen interest in new technology and its transformative potential.
- **Self-Motivated:** Ability to thrive in a globally distributed team while being self-disciplined and motivated.
- **Bay Area Residency:** Candidates should be based in the Bay Area.
### Compensation
The base salary for this role can reach up to $200K, complemented by options and eligibility for discretionary bonuses. Compensation is influenced by various factors, including experience and qualifications.
### Commitment to Diversity and Inclusion
The organization values diversity and encourages applications from women, people of color, LGBTQ+ individuals, individuals with disabilities, ethnic minorities, foreign-born residents, and veterans.
### Equal Opportunity Employer
This company is an Equal Opportunity Employer and does not discriminate based on any legally protected characteristics.
### Accommodation
The organization commits to full inclusion for all qualified individuals. If you require reasonable accommodation during the application or interview process, please reach out to the HR department.
### Privacy Notice
Residents in specific regions can access tailored privacy policies, and you are encouraged to review them.
### Application Confidentiality
By applying, you agree to maintain confidentiality regarding job details and accurately represent your qualifications. The company commits to facilitating your application process with reasonable efforts.
Employment Type: Full-Time