Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
Job Roles
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Design test plans, scenarios, scripts, or procedures.
- Document problems with software, testing procedures and defects identified, using a bug tracking procedure. Report defects to software developers. Create and maintain databases of known test defects. Monitor bug resolution efforts and track successes.
- Identify and analyze problems with software. Identify program deviance from standards and suggest modifications to ensure compliance. Conduct software compatibility tests with programs, hardware, operating systems, or network environments. Install, maintain, configure, and use software testing programs & recreations of software production environments. Monitor program performance to ensure efficient and problem-free operations.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. Plans test schedules or strategies in accordance with project scope or delivery dates.
- Performs other duties as assigned.
- Work with end users to evaluate or diagnose problems and recommend possible solutions. Investigate customer problems referred by technical support. Provide end user feedback and recommendations to developers on software usability and functionality.
Education/Certifications/Licenses/Registrations
- 1 year experience in software design, development, and/or testing required.
- Bachelor's degree in Computer Science, Information Systems, or closely related technology studies field required.
- Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
Experience/Specialized Skills (including Language)
- Ability to execute high quality results-driven product testing (acceptance, regression, functionality) of software products.
- Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
- Ability to work well in both a team-based environment and independently.
- Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
- Intermediate written and verbal communication skills, including interviewing skills.
- Knowledge of software development, quality assurance, structured programming, and product testing practices.
- Strong analytical and problem-solving skills.
Physical Requirements/Working Environment
Bending (neck): OCCASIONALLY (1 - 3 HRS)
Bending (waist): NEVER
Carrying 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
Carrying 11 - 25 lbs: NEVER
Carrying 25 - 50 lbs: NEVER
Carrying 51 - 75 lbs: NEVER
Carrying 75 lbs: NEVER
Climbing (ladder): NEVER
Climbing (stairs): RARELY (0-1 HRS)
Driving: To drive from one clinic or another, or in the community: NEVER
Exposure to blood borne pathogens and biohazards: NO
Exposure to dust, gas, fumes, or chemicals: Office supplies.
Fine manipulation: FREQUENTLY (3 - 6 HRS)
Kneeling: NEVER
Lifting 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
Lifting 11 - 25 lbs: NEVER
Lifting 25 - 50 lbs: NEVER
Lifting 51 - 75 lbs: NEVER
Lifting over 75 lbs: NEVER
Power Grasping: NEVER
Pulling 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
Pulling 11 - 25 lbs: NEVER
Pulling 25 - 50 lbs: NEVER
Pulling 51 - 75 lbs: NEVER
Pulling over 75 lbs: NEVER
Pushing 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)
Pushing 11 - 25 lbs: NEVER
Pushing 25 - 50 lbs: NEVER
Pushing 51 - 75 lbs: NEVER
Pushing over 75 lbs: NEVER
Reaching (above shoulder level): NEVER
Reaching (below shoulder level): NEVER
Repetitive use of hand: CONSTANTLY (6+ HRS)
Simple Grasping: FREQUENTLY (3 - 6 HRS)
Sitting: CONSTANTLY (6+ HRS)
Standing: RARELY (0-1 HRS)
Twisting: NEVER
Use of Personal Protective Equipment: NO
Walking: RARELY (0-1 HRS)
Working around equipment and machinery: Office equipment
Ages of Patients Served: N/A
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
31.00 - 41.33
If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness – Employee Hub (gobenefits.net)