MUST include Copy of Green Card or USCit proof on W2
- MUST include 2 Client references and Linkedin
- MUST include Picture ID proof currently living within 25 miles of selected locations Hybrid (T, W, R) - Hartford, CT, Charlotte, NC or Danbury, CT locations. No remote candidates.
Splunk, DynaTrace, Heavy AWS, LoadRunner All Required
Hybrid in either Hartford, CT or Charlotte, NC
This is a 6 month contract to hire opening.
- This is not a Performance Testing Lead position, but a Performance Engineering Lead who has performance testing expertise too***
Top 3 Must Have Skills
- Dynatrace
- Splunk
- AWS expertise and LoadRunner
Hartford is seeking an experienced and highly motivated Performance & Observability Engineer who will be responsible for assessing, strategizing and building solutions for complex application and infrastructure observability needs to ensure production stability and visibility. Position will be responsible for driving performance and stability improvements of critical business applications, the architecture, and integrations to ensure optimal end user experience by working closely with Application development, Infrastructure, Database and middleware teams.
Responsibilities
- Configure, maintain our applications and infrastructure s observability capabilities in partnership with SRE, AIOps and Assess code, conf, or infra changes readiness for production
- Monitor and develop SLOs and SLIs through customer user journey; Advise on SLA; Establish error budgets
- Strategize, analyze and tune applications for Performance and availability via DevSecOps principles and technologies as needed to continuously (DevOps) validate Load, Stability, Scalability, and Reliability standards of the application are achieved.
- Define, Create, and maintain monitoring dashboards. Implement application performance management, log analytics, error analytics, business analytics solutions using APM tools, but not limited to Dynatrace, Splunk, Akamai etc.
- Responsible for monitoring application stability trends (cloud/on-Prem) and identifying opportunities to improve performance and/or availability
- Automate system scalability and continually work to improve system resiliency, performance and efficiency; Makes recommendations for design changes for improved reliability
- Working with Incident/ Problem manager and help drive blameless RCA, postmortems and RCRs by providing engineering and tool expertise
- Define, configure, review, assess and use Artificial Intelligence based analytics, and fine-tune it to make a good balance between faster automatic root cause analysis and false positives
- Develop next-gen, smart, automated monitoring & alerting solutions in software delivery and production environment. Implement observability and monitoring framework using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, Open Telemetry and AWS monitoring capabilities CloudWatch etc
- Independently contribute toward finding game changer solutions using cutting-edge technologies and Experience in enabling next-gen alerting, problem-solving, and self-healing solutions for IT assets
Qualifications And Skillset
- Position requires a Bachelor s degree (or foreign equivalent) or Advanced degree in Information Technology, Computer Science Engineering, or a related field plus eight(8+) years of experience in the job offered or in a related occupation
- Experienced in Dynatrace, LoadRunner and Splunk for performance analysis, alerting and monitoring solutions implementation, while being proficient in performance testing process and automation
- Expertise in cloud-native technologies, including containerization, microservices architecture, and serverless computing
- Demonstrate strong analytical, problem solving, debugging, troubleshooting skills and identifying root cause of issues
- Proficient in utilizing and supporting APM tools in a large enterprise environment
- Proficient with application server instrumentation (Java), Real User Monitoring, Synthetic Monitoring
- Experience in the fields of Agile, DevOps, Site Reliability Engineering
- Strong knowledge in Event Management in ServiceNow preferred
- Exceptional communication and collaboration skills, enabling effective engagement with stakeholders at all levels of the organization
- Ability to coach team members and engineering teams
Certifications Preferred
- Dynatrace certified associate
- AWS Solution Architect - Associate
- Splunk core certified Power user
- Splunk core certified Advanced Power user
- Secondary AWS certification (optional)
What does the structure/makeup of the team currently look like?
- We have Performance leads in each of our LOB space and the expectation is for them to lead the offshore PE/PTE team and provide stability support for INC calls
- The expectation is also to drive modernization/innovations in the PE space overall
What will this contractor be accomplishing for your team?
- Accomplishing completion of Roadmap items
- Driving all project deliverables to closure
What will this contractor be working on / are there specific projects?
- Predominantly Ignite-cloud initiatives and growth of PE squad
What makes this role stand out / what are some unique selling points?
- Performance Engineering as a skill has always been niche, and an individual who could showcase expertise in tools like Dynatrace, Splunk and Cloud put together is good combination to have
What type of development will this contractor be doing? (Back end, front end, full stack?) and what will they be responsible for developing?
- Development would be on the Performance side, nothing on application code side
What type of application will they be developing? Will this contractor primarily be working on new development or maintaining the current environment?
- New development would be required to bring our teams upto speed on cloud implementations
What other tools or technologies do you want this contractor to have experience with/how will they be interacting with these tools in this role?
- Predominantly Dynatrace, Splunk, expertise in AWS, and LoadRunner
What type of background should this contractor have in order to meet the needs of your team? Do they need to hold a specific degree or certification?
- Performance Engineering/Testing/Monitoring/Analysis/Analytics/Observability