Want to join a fast-growing company that is also recognized as Best Workplace in the Mortgage Industry with career growth potential? Network Capital has experienced explosive growth since its inception in 2002 as a leading Real Estate Finance company with offices in, Irvine, Miami, and New York. Bring your talent and join our fun, high energy, fast paced environment.
•INC Magazine rare Honor Roll award for Fastest Growing Companies, 6 years
•Fortune Magazine Best Workplaces in Financial Services & Insurance - 2020
•Mortgage Executive Magazine award for Top 100 Mortgage Companies, 2 years
•Endorsed by Largest Mortgage Radio Show in the Nation with over 4 million weekly listeners.
Check out our video: https://www.youtube.com/watch?v=ivKRqyBGGLA
Summary:
Responsible for managing loan processors and ensure that the application review and lending process comply with company operational standards as well as federal and state regulations. Work with VP of Operations to identify and refine best practices, ensure quality and efficiency, and respond to questions. Manage, train, coach and retain employees.
Responsibilities:
• Partner with Sales to ensure mortgage applications are originated efficiently so that loans follow all company and regulatory requirements.
• Resolves complex problems and develops solutions to assure file transitions to underwriting within the time frame allowed.
• Review files for compliance with underwriting guidelines and state and federal reporting guidelines.
•Coach team to achieve/exceed optimal performance goals; take action to optimize productivity, quality, efficiency, and service-levels. Ensure staff is informed of program guidelines and underwriting practices.
• Ensures all suspense’s are cleared the first week of the month and solves suspense related problem.
• Balancing and troubleshooting monthly accounts and assuring all losses are reflected accurately.
• Maintains monthly reporting for management review and all other tracking reports.
• Responsible for managing policies, procedures, processes, losses, timelines, and balancing.
• Monitoring daily, weekly, and monthly production goals and reports. Ensure team members meet 90% customer service standards.
• Train employees with company software systems, and company process flow.
• Monitor changes in regulations and industry that affect underwriting compliance; recommend updates to policies as required.
• Provide communication to internal partners including sales, underwriters, credit risk, funders, compliance, and post-closing.
• Continuously monitor and assess processing staffing levels, recruitment, performance management, and retention in accordance with company requirements, processes, and policies.
• Oversee all training, processing development and career growth.
• Performs other mortgage processing related duties as assigned.
Qualifications
• 5-7 years total work experience processing loans (Conventional, FHA, VA, Jumbo. NONQM, Purchase, HELOCS, 2nd’, manufactured homes, COOP’S, condominiums, and PUD’S)
• 3- 5 years of which include supervisory/management/region management position(s) with multiple direct reports.
• Expert level knowledge of overall mortgage lending process, processing loan requirements, federal, state, and regulatory requirements/guidelines related to consumer mortgage lending and internal processes, controls, and asset protection.
• Knowledge of closing and title requirements
• Expert level knowledge of valid documentation related to the processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
• Results and metric driven, ability to clearly communicate issues and expectations, and capable of motivating a team to reach goals and drive initiatives.
• Strong management and critical thinking skills, including the ability to evaluate facts and data to draw conclusions and determine the downstream impact of decisions and associated risks.
• Ability to prioritize multiple tasks for self and others in a deadline-driven environment, strong sense of urgency and responsiveness.
• Ability to be patient and train less experienced team members, respond to questions, build capability.
• Detail orientated, highly organized, strong verbal and written communication skills.
• Prior experience using internal data entry systems, Microsoft Word, PowerPoint, and Excel.
• Encompass LOS experience preferred
Education:
• High School or equivalent required.
• Bachelor's degree preferred
Other Duties: This job profile is not intended to be an all -inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
Job Type:
Full-time- Onsite
Schedule:
shift M-F
Weekends when needed.
Salary: Salary plus bonuses
Payment frequency:
• Paid semi-monthly.
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Network Capital is proud to be an Equal Employment Opportunity employer. It is our intent to maintain a work environment which is free of harassment, discrimination and retaliation due to age, race religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.
Should you require assistance or an accommodation due to a disability, you may contact us at (949) 408-2880.