Job Description: Summary:
The main function of a Clinical Support Coordinator is to serve as initial point of contact for providers and members in medical management. They ensure a seamless process for patients and offer administrative support for medical professional.
Job Responsibilities:
- Identifies and appropriately responds to customer needs and keeps customer informed of service progress. Handles telephone information requests with courtesy, accuracy, and respect.
- Effectively manage schedules and resources
- Data entry and other documents correction
- Document distribution
Skills:
- Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
- Strong ability to work independently and manage one's time.
- Strong ability to keep information organized and confidential.
- Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
Qualifications:
- High school diploma or GED required.
- 0-2 years' experience required.