Description:
Tayani Institute is seeking a dynamic, energetic and knowledgeable Front Office and Scheduling Department Medical Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.
Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.
Benefits for full-time employees include health insurance (medical, dental, vision), PTO and profit-sharing plan.
Job responsibilities for Front Office & Medical Scheduler are as follows:
- Greet and check-in patients for scheduled appointments
- Answer incoming calls in a professional and courteous manner.
- Answer patients' questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
- Schedule appointments for new and existing patients.
- Ensure that patients are scheduled with the appropriate doctor and location.
- Obtain patients' demographics and insurance information when entering them into the system.
- Work on any task or project assigned to you by management.
- Collect co-pays when copays apply.
- Scan all patients' personal and medical documents before shredding.
- Schedule patients' next appointment as recommended by the treating doctor.
- Travel to all satellite offices within Orange County, if needed.
- Any other duties that you may be assigned during your work day.
PM22
Requirements:
· Comfortable working in a fast paced medical environment
· Excellent customer service skills
· Ability to actively engage the patient
· Attention to detail
· Familiarity with medical insurance
· Excellent verbal, written and communication skills
· Pleasant attitude
· Excellent computer skills including Microsoft Office
· NextGen experience is a plus.
Compensation details: 18-27 Hourly Wage