This is a remote position.
Northwest Analytics (NWA) is a pioneering SaaS product within the Embrace portfolio of companies, specializing in analytics-based knowledge solutions for global manufacturers, spanning industries such as chemicals, pharmaceuticals, and electronics. NWA empowers manufacturers to optimize operational efficiency by codifying and amplifying process knowledge across their enterprises. We are growing fast and need an Application Engineer who is passionate about making a difference in the SaaS industry.
If you are passionate about developing modern SaaS software and meet the below qualifications, we would love to hear from you! Join us in transforming niche vertical SaaS through innovative technology!
We are seeking a skilled Application Engineer with deep expertise in Statistical Process Control (SPC) software and a strong understanding of process manufacturing, specifically within the Chemical and Pharmaceutical industries. This role involves working closely with customers to analyze and translate their manufacturing process optimization needs into [prioritized] technical requirements. The ideal candidate will be hands-on with data, proficient in writing SQL queries and stored procedures, and capable of collaborating across functions to deliver impactful solutions.
Key Responsibilities:
- Partner with clients to thoroughly understand their manufacturing processes, challenges, and goals. Translate these into clear, actionable technical requirements.
- Work with the software engineering team to develop and refine SPC software solutions tailored to meet the specific needs of customers in process manufacturing. Ensure alignment with client objectives, priorities and industry trends.
- Lead the deployment and integration of SPC software within existing manufacturing systems, ensuring seamless functionality and minimal disruption.
- Write and optimize SQL queries, stored procedures, and scripts to manage, analyze, and aggregate manufacturing data for process optimization.
- Perform comprehensive testing and debugging of software applications to ensure robustness, accuracy, and reliability.
- Provide ongoing technical support and training to customers. Create detailed user documentation and manuals.
- Stay informed about the latest advancements in SPC, data analytics, and process manufacturing. Propose and implement continuous improvements to both software and processes.
- Work closely with product development, sales, customer support, and other teams to ensure successful project execution and delivery.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- Minimum of 5 years in application engineering, with a focus on SPC software and process manufacturing.
- Strong experience in writing SQL queries, stored procedures, and working with relational databases. Proficiency in at least one programming language such as .NET, Java, or Python.
- Solid understanding of SPC methodologies and tools, with the ability to apply these in a process manufacturing context.
- Ability to dissect complex problems, analyze data, and devise effective solutions.
- Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
- Proven ability to work effectively in cross-functional teams, balancing multiple priorities and driving towards common goals.
Preferred Qualifications:
- SPC certification or relevant industry certifications.
- Familiarity with ERP systems commonly used in process manufacturing.
- Experience leading projects and coordinating cross-functional teams.
Benefits
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Experience collaborating with a diverse, global team within a remote work setting.