We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centres.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
Responsibilities:
- Lead and perform upgrades. This primarily entails performing site assessments, upgrading applications on servers and proprietary devices/hardware, configuring system networks, and working with the customer’s IT team to understand other variables in their environment to complete upgrades.
- Drive detailed technical discussions with internal teams and 3rd party partners regarding complex integrations as needed.
- Ensure performance, quality, and reliability is validated post upgrade.
- Participate in multi-functional teams to solve and resolve complex issues.
- Participate in teams driven toward continuous process improvement.
- Candidates should possess strong oral, written communication skills.
Qualifications:
- Bachelor of Science in Engineering, Computer Science, OR related field required or a minimum of 4 years equivalent experience in the software and/or networking fields plus two of the below certifications.
- Strong collaboration and cross-functional interpersonal skills as this position consistently partners with R&D, project managers, and customers.
- Required knowledge in two or more of the following areas to support business needs:
- SQL/Scripting/Reporting Engines/Analytics (SAS Crystal, etc.)
- Networking (TCP/IP, Routing, Switching, Security)
- Enterprise level hardware (Server/Client OS, SANS, RAID)
- Middleware (Rhapsody, etc.)
- HL7
- Microsoft Windows
- Linux, Kubernetes
- Wireless - Enterprise level/managed networks
Preferred Qualifications:
- CompTIA Network+, CCNA (or higher),CompTIA Security+, CompTIA, Linux+, CompTIA ITF, CompTIA A+, Certified Kubernetes Administrator, or LPI Linux Essentials
- Advanced understanding of Microsoft Windows platforms, SQL, IIS server and other networked systems.
- Advanced understanding of deploying and supporting Linux based platforms (Kubernetes) and associated networked systems.
- Detailed knowledge of common network protocols / architecture (TCP/IP, IP routing, the OSI model, VLAN) and their relevant security issues
- Detailed knowledge of common network protocols/architecture (TCP/IP, IP routing, OSI model, VLAN, etc), client/server networking environments and standard processes, managed switches, VOIP, and network security.
- Knowledge of Wi-Fi wireless technologies with security protocols
- Basic VoIP and/or PBX telephony knowledge and basic configuration experience
- Experience configuring, setting up, and debugging Windows and Linux based systems.