Office Services Coordinator (Project Coordinator)
Duration - 5 Months, W-2, Contract
Location - Onsite in San Francisco, CA
Pay - $40 - 46.90 an hour
Resume MUST reflect where you have added client experience value
Primary Responsibilities:
* Client Experience: Daily operational support for the site, which includes reception coverage, visitor services, meeting setups, Break room maintenance and supply management, office supply management, shipping & receiving and timely responsiveness to customer requests to ensure that all associates and visitors receive an exceptional client experience. This may include setup of equipment for associates or meetings, as necessary.
* Industry Trends: Stays current with and understands how external factors may impact our business. Builds relationships and works collaboratively with cross-site with other Office Services Subject Matter Experts in assigned areas.
* Meetings & Events support: Main point of liaison with event and meetings specialists, meetings team, catering contractor, AV and key stakeholders to ensure best in class execution of all onsite meetings and events.
* Client Satisfaction & Conflict Resolution: Develop and maintain professional relationships with internal and external clients to monitor client feedback and satisfaction levels, proactively addressing any concerns or issues to maintain high levels of client satisfaction. Proactively engages with key internal customers to develop constructive relationships.
Qualifications:
* High School Diploma required; Bachelor's degree preferred
* 7-10 years of experience
* Microsoft Office (Word, PowerPoint, SharePoint, CoPilot, Excel - Pivot Tables & VLOOKUP) proficiency required
* PowerBI experience preferred to organize and check operational reports, performance on workorders, open workorders, and associates are on site.
* Data Analysis: Utilize data and feedback to identify issues/trends and makes recommendations for improvement, implementing changes as needed.
* Project Management: Leads projects autonomously. Ability to work at both strategic and operation levels with attention to detail.
* Customer-Centric: Strong customer service orientation. With a deep understanding and commitment to delivering exceptional client service.
* Communication: Excellent in written and verbal communication and interpersonal skills to interact effectively with clients, visitors, and stakeholders.
* Adaptability & Flexibility: Ability to adapt to changing client needs and operational requirements and multi-task while staying organized.
* Innovation: Bring innovation and creativity to deliver best in class client experience.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.