Client: Top 10 Hotel Company
Title: HR Coordinator
Location: Hybrid in Dallas, TX / Memphis, TN / McLean, VA
Contract Duration: 6 Months (Potential to extend an additional 6 Months)
Years of Experience: 1+ years of Data Management experience with Human Resources
Job Description:
The HR Coordinator, HRX will handle Team Member Data Management processes to ensure TMX data is accurate. In addition, be responsible for hotel and corporate rehires, transfers, and concurrent assignments. TMX is the internal name of the Oracle Cloud HCM product Company uses. The Coordinator will possess working knowledge of TMX and Service Now. You will work independently and given a certain amount of autonomy.
Other key priorities are:
- Work with the Service Now Data Management ticketing queue ensuring that cases are closed/actioned within the Service Level Agreement timeframe. Cases can consist of rehires/transfers, concurrent assignment, data changes/corrections for corporate and hotel Team Members.
- Review various audits and missing elements reports to make necessary corrections to ensure data is in compliance.
- Work on projects for streamline Data Management processes and tasks.
- Testing of TMX quarterly releases into TMX.
- Handle other tasks as designated by the Sr. Director of HRX.
What we are looking for:
- Ability to take charge and initiate actions and follow through to achieve appropriate results, to accept and promote accountability for actions and goals, and to solve problems in a manner in keeping with continuous improvement
- Ability to determine and understand the customer’s wants, how the service delivered can meet their needs, and ensure that work methods and procedures support delivery of service
- Works collaboratively with others, forming partnerships toward the achievement of common goals and to give support to other employees
- Sets goals, defines strategies, and coordinates resources in a manner that ensures the attainment of goals
- Communicates ideas, instructions and information so that they are clearly understood by others in formal and informal situations while maintaining smooth, cooperative working relationships
- Anticipates problems and takes appropriate actions; the ability to be proactive and quickly adapt to new challenges - and cultivate these characteristics in others; the ability to find new and/or innovative ways of doing things through a continuous improvement process
- Gathers and effectively analyzes information in various situations in order to make sound judgments and recommendations, determine accurate course of action or appropriate solutions to problems
- High energy and effective communication to represent our Client's brand of hospitality and positively influence our Client's partners at all levels, both verbal communication and in writing
- Ability to interact with various levels of the organization – HR, Payroll, IT
- Strong analytical and problem-solving skills
- Self-starter, who can manage and prioritize workload with minimal supervision
MUST HAVES:
- 2+ years of working knowledge with MS Office Suite
- 1+ year of work experience in a corporate environment
NICE TO HAVES:
- BA/BS Bachelor's Degree
- 3+ years of HR experience
- 3+ years of Oracle HCM experience