360 Human Services (formally known as JFHS LLC) is a family-oriented company specializing in providing high-quality ABA services to children with Autism Spectrum Disorders and other developmental disorders. We are looking to hire a full-time Program Manager who will work with toddlers, children, and/or teens diagnosed with Autism Spectrum Disorder or other developmental disabilities. Position Summary The Program Manager provides a high level of support to 360 Human Services various programs and strategic partnerships. The Program Manager oversees the day-to-day operations within the behavior clinic to ensure efficient operational flow, timely completion of assignments, and adherence to the department standards. Position Compensation: $ 66,560 - 71,000 Responsibilities: Mastering daily case management skills Developing and overseeing clinical programs Provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis to children with Autism and related developmental disabilities in the home, community, school, and clinic settings. Collect data on programs Assist with parent training Implement programs developed by a Board Certified Behavior Analyst, which are individualized for each client. Deliver clear, concise, constructive, and actionable communications, insights, and feedback to staff and client families with professionalism, HR-compliant language, and a spirit of customer service using our company's AAA mode Must meet billable oversight of 30 hours per week Efficiently produce each client's clinical programs, reports, and other supervision documents accurately and completely in compliance with required (billable) hours. Respect the time of colleagues and client families by maintaining a punctual, consistent, reliable schedule and inspiring others to reflect the same attitude and share the commitment. Provides clinical program management for clients on assigned caseloads. This includes continuously evaluating client needs, providing parent education, and problem-solving to help each client reach his or her potential. Maintain professional, regular, and effective (timely and accurate) communication with client families and all colleagues (administrative and clinical) Produce clinical and administrative duties and paperwork with accuracy and timeliness and in compliance with the contracted (billable) hours allotted With a spirit of leadership and teamwork, attend and lead clinical team and training meetings Comply with the company's policies, procedures, timelines, and budgets. Assist in the effective development and delivery of ABA and other services as needed by their supervisor and area director. Requirements: Bachelor's Degree and 12 units towards a Masters degree in ABA, Special Education, Psychology, and/or related fields. Must be enrolled or complete with an ABA program and on track to complete their BCBA certification within 90 days from the hire date. A minimum of 2 years relevant experience in healthcare management Demonstrated ability to work independently Open Availability Ability to lead in a complex and sometimes stressful environment while maintaining a calm and focused demeanor Decisive with an operational, implementation, and detail-oriented perspective Excellent leadership and people development skills; "leads by example" Proactive, results-oriented, creative problem solver Demonstrated ability to exercise considerable judgment, maintain confidentiality, and communicate in a diplomatic manner Ability to prioritize and execute effectively Work closely with the patient's family for the patient's overall success and quality of care, including setting expectations and enforcing policies. Excellent written and verbal communication skills, including phone and email etiquette Must have a valid driver's license Proficiency in Microsoft Office Suite Spanish speaking preferred At 360 Human Services, we pride ourselves on being an inclusive workplace. We offer equal employment opportunities to all applicants, irrespective of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability status, protected veteran status, genetic information, or any other legally protected characteristics. We are committed to fostering a diverse and welcoming environment for everyone.