Job Title: Confluence Developer
Location: Charlotte, NC
Job Function: Technology
Position Summary
We are seeking an experienced Confluence Developer to support and maintain our Jira and Confluence platforms, ensuring adherence to best practices and standards. The ideal candidate will be a technical expert in Atlassian tools, capable of documenting solutions, troubleshooting issues, and delivering effective training and demonstrations.
Key Responsibilities
- Tool Support and Maintenance: Manage and maintain Jira and Confluence accounts, enforcing best practices and standards.
- Technical Expertise: Serve as a technical expert on the usage and implementation of Atlassian tools, including Confluence.
- Documentation: Document product solutions to ensure alignment with company goals and objectives.
- Performance Optimization: Identify and address performance bottlenecks and gaps between current and desired states. Work with the team to maintain consistent tool performance.
- Issue Resolution: Troubleshoot and resolve technical issues related to Jira and Confluence.
- Delivery Management: Assist in delivery management processes and ensure enforcement of standards.
- Training and Demos: Provide scheduled and ad-hoc demonstrations and training sessions for Atlassian tools.
- Collaboration: Communicate and collaborate effectively with internal and external teams and stakeholders.
Job Requirements
- Experience: Minimum of 5 years of relevant experience as a software developer, with hands-on expertise in the Atlassian product suite, specifically Confluence.
- Enterprise-Level Processes: Proven experience in enabling enterprise-level processes using Jira and Confluence.
- Integration Configuration: Experience in configuring and supporting integrations with development tools on Jira.
- Reporting: Solid experience in managing and supporting reporting applications on Jira.
- Framework Knowledge: Comprehensive understanding of SDLC, ITIL, and Agile Frameworks.
- Technical Understanding: Technical knowledge of common networking terms and tools.
- Business Processes: In-depth understanding of business processes supported by Jira and Confluence.
- Dynamic Environment: Prior experience working in a dynamic and agile environment with the ability to work independently and manage multiple deliverables.
- Time Management: Strong time-management and planning skills to handle multiple clients and deadlines effectively.
- Communication Skills: Excellent interpersonal and communication skills, both written and spoken.
- Collaboration and Adaptability: Strong facilitation skills, attention to detail, and a collaborative attitude. Ability to adapt to changing priorities and work across different time zones.
Qualifications
- Bachelor’s Degree in Computer Science or a related field.
Skills: confluence,jira,atlassian,management,agile,collaboration,communication