Salesforce Specialist - Direct Hire - Remote
Are you a seasoned Salesforce Developer/Administrator looking to take your career to the next level? Join our dynamic team as a Salesforce Specialist and play a pivotal role in enhancing and optimizing our Salesforce platform. You will be an integral part of our technology team, working closely with departmental leaders and subject matter experts to drive business growth and efficiency through the customization and configuration of Salesforce.
Key Responsibilities:
- Salesforce Security Management: Create and manage roles, profiles, sharing rules, permission sets, workflows, and groups. Oversee user account provisioning and deactivation.
- Customization & Maintenance: Maintain and customize Sales Cloud and Service Cloud applications, build custom reports, dashboards, and workflows, and develop custom fields and Lightning components.
- Change Set Administration: Assist with administering change sets between sandbox and production environments using ClickDeploy.
- Process Improvement: Analyze business processes and apply Salesforce functionality to enhance efficiencies. Design, develop, and test Salesforce enhancements in alignment with business requirements.
- CRM Management: Manage our Salesforce CRM, focusing on automation, reporting, data integrity, and overall system maintenance.
- User Support & Training: Provide training and support to Salesforce users, develop training materials, and assist with data loader imports.
- Integration Monitoring: Monitor and synchronize Tenfold phone integration and spanning backups, ensuring operational continuity.
- Collaboration: Work closely with the Senior Salesforce Administrator and other departments to support business growth and Salesforce capabilities.
- Compliance & Documentation: Ensure compliance with company policies and legal guidelines, support ISO 27001 accreditation, and maintain documentation of internal controls.
Qualifications:
- Experience: At least 5 years of experience with the Salesforce Lightning platform, Sales Cloud, Service Cloud, and Communities. Proficiency in SOQL, SQL, and Apex programming is essential.
- Salesforce Expertise: Extensive experience in creating Salesforce workflows, processes, and custom objects, with a strong background in data migration using Salesforce tools.
- Education: Bachelor’s degree or equivalent experience. Salesforce Advanced Administrator Certification preferred (or ability to pass within 3-6 months of hire). Additional Salesforce certifications (e.g., Platform App Builder) are a plus.
- Skills: Excellent verbal and written communication skills, strong problem-solving abilities, and exceptional organizational skills. Ability to work effectively across departments and with various levels of personnel.
Why Join Us?
- Innovative Environment: Be part of a team that embraces cutting-edge technology and drives process improvements through innovative solutions.
- Career Growth: Enjoy opportunities for personal and professional development in a supportive and collaborative environment.
- Impact: Make a significant impact on our organization’s success by enhancing and optimizing our Salesforce platform.
Salary: $80K to $120K