Role: Solutions Architect
Gotransverse is seeking a Solutions Architect for our fast-growing SaaS Billing and Revenue Management solution. This is a critical role in translating our customer’s business needs into a comprehensive design using detailed industry knowledge and ability to develop and implement best practices that fit into the end-to-end architecture of the customers software ecosystem.
This is a hybrid position, working both remotely and in the office.
The day to day (responsibilities):
- Managing and delivering the end-to-end solution design.
- Work closely with the project manager, and other technical resources, to provide the technical vision and direction for customer projects and act as a liaison to the customer's technical team, the GTV implementation team, and other GTV departments.
- Gather and document user stories and requirements to design, develop, and implement outstanding solutions to meet customer expectations and deadlines.
- Support the customer through the implementation lifecycle – from initial kick off through the deployment and go-live of the implementation phase.
- Collaborate on several, concurrent projects, which could include design, coordinating new releases, or documenting projects.
- Be a subject matter expert in subscription billing and revenue management.
- Utilize your excellent problem-solving skills to meet business requirements with technical solutions.
- Assist in defining, prioritizing, and advocating for product changes and managing the task through the lifecycle.
- Work with sales engineering on the viability and planning of customer engagements.
- Mentor junior members of the team and document processes for continued improvement.
- Some travel required.
Requirements snapshot (what you bring):
- Bachelor’s or Master’s degree in computer science, engineering, information systems, finance, accounting or a related major.
- Experience leading Enterprise level software implementation projects of a highly complex nature.
- Experience in Billing, Revenue Management, Accounting, or Finance Applications.
- Experience with SaaS environments.
- Ability to accurately scope, plan, and estimate level of effort for tasks, with appropriate balance of risk and effort.
- Experience in Project Management with highly complex projects and solutions.
- Exceptional written and verbal communication skills.
- Must be a self-starter that is highly motivated by customer success that is willing to be hands on to get the job done.
- Exceptional customer relationship skills.
Gotransverse’s Hybrid Work Model
Gotransverse is excited to offer a hybrid model to their employees with the expectation of working in our Downtown Austin office 2-3 days a week depending on the role. This flexible hybrid approach gives team members the best of both worlds: focus time along with in-personal collaboration that fosters trust and unlocks creativity.
Gotransverse is a multi-year winner of the Best Places to Work in Austin award. We offer a team-oriented work environment with over 100 awesome coworkers, along with a range of benefits that include:
- Company lunches and snacks
- Company-provided parking
- Public transportation reimbursement
- Competitive salaries and bonuses
- Exceptional health benefits, including a company-funded HRA (Health Reimbursement Account)
No sponsorship