General Summary
The PQA (Plant Quality Assurance) Manager with manage the overall supplier, internal and external Quality efforts for the assign Manufacturing Plant by directing the daily plant and product quality assurance activities. Manage Quality Engineering, Quality Assurance Laboratory and Advance Product Quality Planning for in house make and supplied products. Assist Manufacturing, Manufacturing and Production Engineering, New Product Launch, Production Control, and Purchasing Departments to provide products that meet and exceed all customer expectations in price, quality and delivery. Assist the executive staff in the strategic quality planning and execution for Global Quality direction.
Essential Accountabilities
- Manage all departmental team members including Engineers, Liaisons, Supervisors, and Technicians.
- Work on the most critical customer / supplier issues as necessary to determine root cause and establish countermeasures.
- Review / decipher data and put into required reports for the organizational needs.
- Organize and Evaluate Monthly Quality Reports & attend Management and Executive Staff Meetings.
- Organize and Evaluate Weekly Quality Reports & Present to Manufacturing Staff.
- Support daily Manufacturing meetings.
- Initiate customer and supplier contact for resolving potential product issues.
- Organize, plan, participate and recommend resolution to product concerns.
- Organize, plan and contribute to product planning meetings with recommendations for improvements.
- Travel to the customer and suppliers when necessary.
- Manage Supplier APQP to support MNA products.
- Manage supplier product and process development via Supplier Joint check meetings to support MNA new model launch activities.
- Support MNA supplier selection process by providing staff members to participate in QCDDM audits.
- Manage critical supplier product and process development by confirming Critical Characteristic Process Capability Achievement.
- Manage supplier launch preparation by providing staff members to participate in R@R and Launch preparation Audits at supplier locations.
- Manage staff for timely Supplier PPAP approval.
- Manage product and process development by supporting Production Engineering in Joint Check meetings to ensure products meet customer specifications.
- Manage staff for timely Customer PPAP approval.
- Manage and track Plant QSES Audit status.
- Review and direct departmental budget and manpower activities.
- Perform other duties as assigned.
The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties that may be required or assigned to an employee in this classification.
WORKING CONDITIONS
This work is performed in a general manufacturing and office environment.
Education And Experience
The incumbent must:
- Have a high school diploma or GED.
- Typically requires a Bachelor’s Degree in a related discipline and five plus years' experience in related field
-or-
- An advanced degree and generally four plus years' experience in related field.
- Certification required in some areas.
- Have experience working with integrated computer programs and/or applications.
- Have strong communication, administrative and organizational skills, and the ability to coordinate multiple projects and programs.
- Be able to pass all background checks and pre-employment tests, including any required drug test.
- Be able to maintain the confidentiality of any information s/he encounters.
Reasonable accommodations may be made to those who are able to perform the essential duties of the job.
Specialized Skills And Knowledge Required
Intermediate to advanced experience (beyond basic data entry) working with computer applications such as Word, Excel, Lotus Notes, PowerPoint, and other presentation applications and/or software.