Description
Join a leading online ticket marketplace dedicated to connecting fans with their favorite live events, artists, and teams. We believe in the power of experiences and strive to create products that foster meaningful connections. Recognized as one of the top places to work, we pride ourselves on our supportive and collaborative company culture, where our people are our greatest asset.
The Opportunity
We are seeking a detail-oriented Data Entry Specialist to play a crucial role in ensuring that our sports, concert, and theater event information is accurate and up-to-date. Your responsibilities will include researching and auditing event listings, standardizing event details, and collaborating with marketing managers to enhance ticket sales operations.
Key Responsibilities
- Research and manage key information (date, time, location, venue configuration, etc.) for a variety of live events.
- Standardize event details to ensure consistency across different platforms.
- Verify and link seller listings to the correct venue seating locations and maps.
- Conduct regular audits of event and venue information to maintain accuracy on our website.
- Handle a dynamic workload in a fast-paced environment, prioritizing tasks to enhance the customer experience.
- Engage in large data gathering and analysis projects related to event information.
Your First 30, 60, and 90 Days
First 30 Days
- Complete onboarding and training to gain the necessary tools and knowledge for success.
- Learn about our ticket marketplace operations and your role in creating great experiences.
- Familiarize yourself with team norms, business objectives, and our values.
- Understand departmental protocols for event creation and updates.
60 Days
- Implement methods to positively impact team goals.
- Continue learning and advancing your skills.
- Get acquainted with higher-level mapping tasks and escalation processes.
- Develop independence in handling tasks and multitasking effectively.
90 Days
- Contribute to improving team efficiency and business goals.
- Foster relationships and support internal and external objectives.
- Gain a comprehensive understanding of the mapping process, including event creation and collaboration.
What We're Looking For
- Bachelor's degree in business analysis, finance, computer science, or a related field preferred.
- Exceptional attention to detail with the ability to analyze industry trends.
- Comfortable reviewing multiple information sources to ensure accuracy.
- Highly organized, responsible, and skilled at handling large data sets.
- Ability to work independently while also thriving in a team environment.
- Strong interest in sports, entertainment events, performers, and venues.
Work Schedule
- Initial training is Monday-Friday, 8:30 am - 5:00 pm (paid and in-person).
- Post-training hours: 2:30 pm - 11:00 pm.
- Days off: Options include Sunday/Monday, Tuesday/Saturday, Thursday/Saturday, or Friday/Sunday.
- Hybrid work schedule: 3 in-office days and 2 remote days.
Compensation And Benefits
- Annual salary of $40,000
- Bi-annual bonuses
- Annual equity
Our Commitment
We value diversity and are committed to creating an inclusive workplace. We encourage you to apply even if you don't meet every qualification listed.
Employment Type: Full-Time