Position Summary
You will be responsible for the successful implementation and execution of cutting-edge technology solutions. This role involves overseeing the planning, estimating, scheduling, ordering, installation, and follow-up stages for both new projects and upgrades. You will maintain and update status logs on simultaneous technology projects and contribute to progress reports for clients and management.
Responsibilities/Duties
- Act as the primary customer liaison to ensure that all project objectives, timelines, and budget goals are met.
- Manage installation scheduling, reporting, and follow-up, including assigning tasks to team members, tracking requests, and updating the overall project as needed.
- Coordinate communications between multiple teams and stakeholders.
- Assist with technical quality assurance and other go-live support as part of implementation services.
- Identify opportunities to improve project results, communications, and operating efficiencies.
- Participate in internal project management meetings.
- Travel as required, varying based on project completion and audit policies.
- Assist with site surveys and onsite installations when needed.
- Manage department employees.
- Perform other duties as assigned.
Qualifications And Skills
- Bachelor’s degree in a relevant field or equivalent experience.
- Minimum of 2 or more years of experience in a Senior Project Management role.
- Proficient in organizing tasks for self and others.
- Highly resourceful, methodical, and a practical problem solver with strong interpersonal skills.
- Familiar with Microsoft Office.
- Basic Layer 1 and Layer 2 networking knowledge.
- Prior subcontractor management and budget analysis experience.
- Construction site experience required.
- Background in IT and/or Hospitality technology preferred.
- Understanding of BICSI standards is an advantage.
- Experience with ConnectWise Manage or similar is a plus.
About The Role
We provide technology solutions to various markets, including hospitality, multi-dwelling units, residential, healthcare, and commercial sectors. Our solutions range from premise wiring and guest networking to telephone and sound systems, guest entertainment systems, interior/exterior surveillance, and more. We pride ourselves on delivering exceptional 24⁄7 support to leading brands and management companies.
We value a collaborative and innovative work environment, encouraging our team members to bring their unique talents and ideas to the table. If you enjoy finding creative solutions and driving progress, this role could be the perfect fit for you.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.
Equal Opportunity Employer
We are an equal employment opportunity employer and do not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.
Qualified Applicants
Must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.
Employment Type: Full-Time