Job Description
Job Description
200 Benefit Customer Service Rep's needed in San Diego, CA. All candidates must be within a commutable distance to San Diego, CA. Great opportunity to get in with a growing company. This is the next Customer Service Rep position for you!
DAY 1 ONSITE - MUST BE LOCAL TO THE AREA - Have to be in commutable distance
If this position is a great fit for you, please apply now! Nefey / 586 710 7946
Pay Rates
- $17 or $17.75 if Bilingual in English / Spanish
Schedule: Monday - Friday regular office hours between 6a-8p. You’ll be working an 8-hour shift.
Job Description: As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process
Job Duties
- We allow you the freedom to take the time necessary to provide the highest level of customer service.
- You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients.
- You will spend your day either on the phone, or providing assistance through web chat conversations and email.
Requirements
- Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Must have excellent attendance and be punctual to work
- High School degree required, Associate or Bachelor’s degree preferred
- During our busy season you will be expected to work a 40-hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need
Please apply now! Nefey / 586 710 7946