Job Description
Job Description
Salary: $110,000.00-$160,000.00
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Attentis is a place where everyone can thrive. Consider applying for the role that most aligns to your skillset.
Role And Responsibilities
For this role, we are seeking a highly motivated and experienced Health Solutions Delivery Lead-Salesforce with a strong background in the Salesforce platform, project management and business analysis within the healthcare industry. The ideal candidate will have a proven track record of successfully leading the implementation of Salesforce solutions that enhance operational efficiency, improve patient care, and streamline healthcare processes. This role requires a deep understanding of both Salesforce technologies and the unique challenges experienced within the healthcare sector.
Key Responsibilities
Project Management
- Collaborate with cross-functional teams to understand business requirements, translating them into effective Salesforce solutions that address the specific needs of the healthcare industry.
- Develop comprehensive implementation strategies and roadmaps that align with organizational goals.
- Lead end-to-end project management efforts for Salesforce implementations utilizing an Agile methodology, including scope definition, resource allocation, timeline management, risk assessment, and issue resolution.
- Ensure projects are delivered on time, within scope, and within budget.
Business Analysis
- Conduct in-depth business analysis to gather and document detailed requirements.
- Analyze existing processes and workflows within the healthcare organization to identify opportunities for improvement and automation using Salesforce capabilities.
Stakeholder Engagement
- Collaborate with key stakeholders across departments, including clinical, administrative, and technical teams, to ensure alignment of Salesforce solutions with business objectives.
- Communicate project progress, updates, and potential roadblocks effectively to stakeholders at various levels.
Change Management
- Lead change management efforts to ensure the successful adoption of Salesforce solutions within the healthcare organization.
- Develop training materials, conduct workshops, and provide ongoing support to end users to facilitate a smooth transition.
Continuous Improvement
- Stay current with Salesforce best practices, industry trends, and healthcare regulations.
- Proactively identify opportunities for process optimization and system enhancements to drive ongoing improvement in healthcare operations.
Experience And Education
- Bachelor's degree in a related field (e.g., Business, Information Technology, Healthcare Administration) or equivalent experience.
- Proven experience (5+ years) in successfully leading Salesforce implementation projects, preferably within the US healthcare sector.
Technical Skills and Competencies:
- Strong project management skills, with a track record of delivering projects on time and within budget. Scrum Master certification or PMP certification preferred.
- In-depth knowledge of Salesforce products, including Sales Cloud, Service Cloud, and Health Cloud.
- Solid background in business analysis, process optimization, and workflow design.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Familiarity with Jira and Azure DevOps or other Agile project management tools.
- Familiarity with US healthcare industry regulations (e.g., HIPAA) and data privacy considerations.
- Problem-solving mindset and ability to work in a dynamic, fast-paced environment.
- Professionalism, integrity, and a strong work ethic.
Certifications:
- Scrum Master certification or PMP certification is preferred.
- Possession of relevant Salesforce certifications such as Salesforce Certified Administrator are highly desirable.
Attentis Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
remote work