Description
Are you passionate about transforming healthcare and providing exceptional patient support? We're looking for a dedicated Medical Assistant to join our Primary Care team and help us make a meaningful impact in healthcare delivery.
As a Medical Assistant, you will be an integral part of our Care Team, working alongside physicians and Advanced Practice Providers (APPs) to support patient care. Your responsibilities will include gathering medical information from patients, performing administrative tasks, and ensuring a smooth healthcare experience for our members.
This is a part-time position, requiring a minimum of 20 hours and a maximum of 30 hours per week. Working hours are flexible between 7 am and 10 pm EST based on our needs.
Key Responsibilities
- Conduct live video virtual check-ins and check-outs for patients.
- Offer support via phone and messaging.
- Assist your Care Team, including virtual physicians, APPs, and RNs.
- Coordinate patient care from initial outreach to follow-up.
- Manage the order process, including sending requisition forms and handling referrals.
- Close the loop with providers after referrals, including collecting patient notes.
- Schedule follow-up appointments with patients.
- Communicate with providers and facilities to clarify information and resolve complex cases.
- Coordinate with internal and external parties to meet patient needs (e.g., laboratories, imaging facilities, pharmacies).
- Ensure compliance with relevant laws and regulations.
- Perform other duties as assigned.
Requirements
- At least 1 year of experience as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic.
- Medical Assistant Certification or Diploma.
Bonus Points For
- Experience in a virtual practice environment.
- Fluency in Spanish (read, write, and speak).
Work Location
This is a remote position. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Nevada, New York, Ohio, Pennsylvania, Texas, or Virginia. Note that this list of states may change.
Compensation
The pay for this role is $20 per hour. You will also have access to optional employee benefits.
Why Join Us?
We are committed to creating a supportive and inclusive work environment where you can be your authentic self. We offer a range of benefits to support your well-being, including medical, dental, and vision benefits, paid holidays, sick time, parental leave, 401(k) plan participation, life and disability insurance, and wellness reimbursements.
Accommodation
We are dedicated to providing equal opportunities and support. If you require reasonable accommodations during the application process, please reach out.
We look forward to welcoming a new member to our team who is excited to contribute to our mission of redefining healthcare.
Employment Type: Part-Time