The
Automotive Contract Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as New and Used car deals, Dealer Trades, Reconciliation of Schedules, Pay Offs, Posting EFT's, etc. This position will handle primarily Used Car Contracts.
The ideal candidate has some post-secondary education (degree, coursework, or certification) and at least two years of experience as a contract clerk. He or she can work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.
- Process New and Used vehicle contracts timely and accurately.
- Process up to 200+ deals a month.
- Process Dealer Trades, Pay off Used Carl Flooring and Electronic Funding Transactions (EFT's).
- Process certified vehicles, certified fee schedule, internals, used car payoffs, 8300 forms, used car Inventory and accessories due schedule.
- Provides timely and accurate reports as required.
- Back up Fleet/ New Car Contracts.
- Reconcile sales commissions & accounting schedules relating to the car sales.
- Verifies the costs and transactions for each vehicle sale.
- Submits for Manufacture rebates and maintain a heat sheet.
- Performs other duties as assigned.
- 2 + years Automotive Contract Clerk Experience (ONLY AUTOMOTIVE EXPERIENCE NEED APPLY).
- Used Car Contract Clerk experience a MUST!
- Excellent telephone skills.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
- Must be detail oriented and able to multi-task in a face paced environment.
- Helpful attitude and friendly demeanor.
- Highly professional and dependable.
- Strong computer and internet skills, including Microsoft Office suite.
- Ability to process DMV paperwork a PLUS!
- Must possess good organization skills.
- High school diploma or GED required; some post high school education or training preferred.
- Must have good work ethics including maintaining a neat work area.
- Excellent follow-through skills.
- ADP experience a PLUS!!
- Good attenda 8888 The Service Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least one year of dealer-level or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
- Effectively and accurately perform quality repair work in accordance with dealership's and factory standards.
- Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required.
- Performs routine service inspections or tests and completes standard maintenance jobs.
- Road-test vehicle to ensure quality repair work was completed.
- Maintains cleanliness of vehicles while performing service or repairs.
- Ensures that required documentation is complete and is in compliance with regulations and standards.
- Follows all shop policy, procedure, safety, and environmental rules.
- Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
- Attends all staff meetings, trainings, and educational classes as required.
- Complete system diagnostics and full automotive troubleshooting and testing.
- Maintain an organized and neat shop area.
- Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
- Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
- Performs other duties as assigned.
- 3-5 years’ experience preferred (dealership experience preferred).
- Able to drive both automatic and standard-transmission vehicles.
- National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as brakes, electrical/electronic systems or engine performance preferred.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
- Safety and customer service oriented.
- Able to bend, kneel, squat, stand, and lift heavy objects as needed.
- Professional appearance and work ethic.
- Self-motivated with solid work habits.
- Valid driver’s license in the state that you will work with a good driving record.