About Us
We are a leading provider of personalized managed health care, dedicated to delivering comprehensive services with excellence and cost efficiency. With over three decades of innovative health care experience, we pride ourselves on offering high-quality care while helping to conserve health care dollars through effective and personalized programs.
Overview
We are looking for a friendly and detail-oriented Medical Intake/Data Entry Specialist to join our Utilization Review Department. In this essential role, you’ll be the first point of contact, responsible for gathering intake information, creating electronic patient files, and managing certification correspondence.
Key Responsibilities
- Answer calls on the Utilization Review line, directing inquiries to the appropriate person and handling voicemail messages for efficient communication.
- Collect and enter demographic information to create accurate patient files.
- Print, mail, fax, and copy correspondence as needed.
- Perform other duties as assigned.
We provide training for motivated individuals with a customer-focused attitude!
Perks Of The Role
- Eligible for quarterly bonuses.
- Full-time position with Monday to Friday schedule—no weekends or nights.
- Generous benefits package, including a 401(k) plan with company match.
- Paid time off.
- Monday to Friday shift from 9:30 am to 6:00 pm.
- Shift differential available for this schedule.
- Hybrid work schedule available after training (2 days per week remote).
Requirements
- Education: High School Diploma or equivalent required. Additional coursework in computers, medical terminology, data entry, word processing, or secretarial training is desirable.
- Skills: Proficiency in computers, data entry, word processing, and multi-line telephone systems. Bilingual abilities are a plus but not required.
- Experience: At least one year of professional office experience required, with previous experience in a healthcare environment preferred.
- Personal Qualifications: Friendly and professional phone demeanor. Accurate data entry and proofreading skills. Ability to organize and prioritize a variety of tasks as directed. Strong customer service skills and the ability to work collaboratively with a diverse team.
If you're looking for a rewarding opportunity in a supportive environment, we'd love to hear from you!
Employment Type: Full-Time