Benefits & Perks
- Career Growth Opportunities
- Flexible Scheduling
- Competitive Compensation
Job Summary
We are excited to invite an experienced mortgage loan professional to join our team in a hybrid role. In this position, you will play a key role in evaluating and processing loan applications for our valued VA clients. You'll be responsible for interviewing applicants to gather financial information, assessing creditworthiness, and discussing loan terms. We are looking for someone with excellent communication and customer service skills, along with a solid understanding of the VA loan process.
Responsibilities
- Handle live calls with new VA applicants
- Use Salesforce to manage new business opportunities
- Interview applicants to collect financial details
- Assess creditworthiness and process loan applications
- Submit files to underwriting and address approval conditions
- Prepare transactions for the closing department
- Assist clients in understanding their contract terms and conditions
- Provide rate quotes to prospective customers
- Maintain detailed records for all accounts
Qualifications
- Military Service Experience
- Previous experience as a Loan Processor is preferred
- Familiarity with mortgage LOS systems (e.g., Calyx, Encompass, LendingQB)
- Strong email organization and excellent writing skills
- Outstanding customer service and communication skills
- Comprehensive knowledge of VA loan processes, including WebLGY, Lender Handbook, AUS, etc.
Employment Type: Full-Time