This position is eligible for full-time remote and/or telework if located in Hawaii, Kansas, Michigan, Minnesota, Montana, Texas, Wyoming, Arizona, West Virginia
Candidates may be considered for Business Intelligence Analyst, Senior Business Intelligence Analyst, and Principal Business Intelligence Analyst.
The BI Analyst is responsible for developing analytics for all areas of Billings Clinic business segments. This entails gathering specifications, extracting, interpreting, and analyzing data through report and data visualization development to deliver actionable insights. This role requires someone who is curious in nature and adaptable to change.
Essential Job Functions
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Serves as the primary technology resource for the assigned information system(s). Coordinates closely with Billings Clinic Leadership, staff members, Information Services staff, key stakeholders and software vendors for the planning, analysis, design, implementation, evaluation and support for business solutions and resources needed to meet business goals and objectives.
• Acts as a liaison and expert resource with the user community and software vendor to identify problems and concerns regarding the overall performance of the assigned information system(s). Researches, analyzes and makes recommendations and/or initiates corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Provides the software vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and coordinates implementation of recommended fixes received.
• Provides technical support and acts as a resource responding to procedural questions regarding system functionality and technical interaction with other Billings Clinic system applications. Develops and executes plans for evaluation of the informatics solution including measurement, disseminating results, and recommending changes to the informatics system. Applies advanced designs to informatics solutions based on capabilities of software, hardware, and usability principles. Provides expert analytical techniques to current work processes and data flow and develops process redesign recommendations leading to a solution and/or functional system requirements. Duties include project management for strategic and/or tactical projects, system testing, conversion planning, facilitation of organizational change, coordination and performance of daily support/maintenance activities, program development for orientation/training of new users and on-going education and training for established users, branch locations, affiliate and/or managed sites, etc.
• Develops and converts users requirements into technical specifications for development. Knowledge of and adherence to applications software development life cycle, preferably in an Agile or rapid development environment
• Participates in the development of policies and procedures as it relates to facilitation of the integration of data/information from one system to another, access, security, and utilization of the information system(s).
• Develops innovative quality improvement activities related to informatics or information technology in the department, business unit and/or organization resulting in improved information flow and/or processes, improved quality outcomes, etc.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. Maintains current knowledge of trends and developments as it relates to information management systems and the assigned department, business unit and/or organization.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the department/organization.
• Provide mentorship and/or training opportunities to BI team members.
• Understanding business objective, collecting business requirements, and translating them into data requirement.
• Designing and developing reports or dashboards (code and visualization), scheduling and deployment of business intelligence components in accordance with supplied standards and best practices and completing accurate and timely documentation.
• Support actionable insights by implementing automated data threshold alerts that trigger downstream processes.
• Create training and internal QA/UAT documentation, perform quality assurance and ongoing monitoring of current reports and data for accuracy and usage.
• Identify, utilize, and analyze appropriate datasets needed for decision making.
• Provide end-user training on analytic assets.
• Automating data collection and building advanced analytics solutions and dashboards from complex and often disparate data sets
• Act as technical resource for front-end reporting tooling support questions
• Partner with data engineers to establish requirements for the development of new data assets
Minimum Qualifications
Education
• B.S or equivalent degree in Computer Science, Information Systems, Health Informatics, Healthcare Admin or other field preferred
Experience
• 3+ years related work experience.
• Advanced knowledge of data analysis, data modeling, and data storytelling techniques
• Advanced knowledge of developing data visualizations with BI tools such as Power BI, Tableau, Qlik, etc.
• Advanced knowledge of Microsoft Power Platform including Power BI, Power Automate, and Power Apps.
• Advanced knowledge of ad-hoc report development.
• Demonstrated ability to successfully collaborate with business leaders to identify opportunities that align analytics services with operational needs.
• Advanced problem-solving skills, including the ability to see connections between available data and user behavior.
• Strong Experience in Agile project management methodologies and business analysis processes.
• Demonstrated knowledge of at least one of the following data languages preferred, but not required (DAX, M, T-SQL, R, Python).
• Demonstrate knowledge in statistical forecasting principles preferred, but not required.
• Strong verbal and written communication skills, ability to perform under pressure, attention to detail and appreciation for rigorous release management process is important.
• Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered