Responsibilities
The BA- Sr is responsible for:
- Analysis:
- Collaborate cross functionally with various groups: business owners, end users, subject matter experts, etc.
- Gather business requirements through a variety of techniques (e.g., work sessions and interviews)
- Identify, assess, and document business requirements
- Recommend business priorities and advise business on options, risks, and costs
- Develop / participate in training sessions, demos, and documentation of meeting outcomes through peer review, validation, or submission
- Develop technical standards/ policies to meet the needs of customers; ensure systems analysis procedures and practices are identified and implemented
- Participate in daily stand-ups, planning and retrospective meetings
- Write use cases, business rules, and other artifacts to articulate/ represent business processes, desired outcomes, and requirements
- Evaluate information gathered from multiple sources; reconcile conflicts and creatively develop new solutions for existing problems, break down high level information into details and distinguish user requests from the underlying true needs
- Document business, application, and system scenarios for identifying the stakeholders impacted or proposed solutions, while adhering to proper change management procedures
Qualifications:
- 3-5+ years of experience working in a business analyst capacity including direct experience with business analysis tools and techniques (Public sector experience preferred)
- Proficiency with Salesforce, including system configuration, administration, and reporting (Government Cloud experience a plus)
- Strong analytical, problem-solving, and communication skills
- Ability to work collaboratively in a cross-functional team environment
- Excellent verbal and written communication skills with project teams and business teams
- Team-oriented attitude and the proven ability to collaborate at all levels of an organization
Desired Skills/Experience:
- Knowledge of housing and homelessness prevention programs is a plus
- Experience with Snowflake and Tableau
- Familiarity with a variety of software development methodologies such as agile, waterfall, and a strong understanding of the suitability of these methodologies for certain development environments and types of applications
- Experience with advanced Microsoft Office, pivot tables, charts, Visio, data analytics and JIRA or other project management tools
- Experience with SQL a plus