Job Title: QA Engneer
Location: Plano, TX
Contract
Job Description:We are seeking an experienced professional to lead and manage overall User Trial testing for unreleased products. The ideal candidate will ensure the successful execution of multiple projects simultaneously, handling strategic planning, risk mitigation, and collaboration with various internal and external teams. This role involves managing project plans, reviewing defects, and coordinating schedules to meet market impact and product specification standards.
Responsibilities:- Lead User Trial testing for unreleased products, ensuring successful execution across multiple projects.
- Collaborate with Project Management, R&D, and QA teams to gather project considerations and create comprehensive project plans.
- Monitor and control project metrics and KPIs, executing mitigation strategies as needed.
- Prioritize and manage multiple projects in a fast-paced environment, quickly communicating with key stakeholders.
- Review end-user registered defects and facilitate communication between users and R&D.
- Communicate high-priority risk defects/events to middle and upper management.
- Coordinate with inter-departmental teams to track carrier and manufacturing schedules, ensuring timely project delivery.
- Allocate resources across projects based on workload and importance, confirming project completion.
- Plan and execute OTA deployments in internal testing environments, configuring devices and systems.
- Create and distribute user experience or defect-related surveys, reporting results to upper management.
- Coordinate with security teams to prevent incidents during the User Trial Project period.
- Participate in quality audits, process improvements, and failure case analysis to enhance overall project outcomes.
Qualifications:- Bachelor’s Degree from a 4-year accredited university in Information Systems, Industrial Engineering, Consumer Behavior, Business Administration, or related fields.
- 3-5 years of experience in software testing within the mobile technology industry, user experience, or project management.
- Advanced understanding of software testing methodologies (Blackbox, Whitebox, Agile, Waterfall).
- ISTQB knowledge of best practices (certifications preferred).
- Business proficiency in Korean and English (preferred).
- Strong communication and leadership skills to manage remote teams effectively.
- Self-starter with the ability to lead teams toward business objectives.
- Proficiency in quality assurance tools and techniques, especially in black-box testing environments.
- Experience in customer/end-user facing roles and facilitating communication with internal teams.
- Understanding of relevant technologies in the current and evolving market.
- Demonstrated ability to solve complex problems creatively and effectively.
- Passion for learning and staying updated on evolving technologies, with an understanding of their influence on culture and society.