Job Title: HR People Center Technical Writer
Location: DFW Area - remote work from home local to DFW only residents.
Position Overview: CornerStone Technology Talent Services is seeking a skilled HR People Center Technical Writer to join our team remotely. The ideal candidate will possess a strong background in technical writing within the HR domain, with the ability to translate complex HR policies and procedures into clear, user-friendly documentation. This role is crucial for ensuring that our HR knowledge base is comprehensive, accessible, and helpful to all employees.
Key Responsibilities:
- Develop, write, and edit content for HR People Centers Knowledge Base articles, particularly for use within ServiceNow.
- Prepare clear and concise documentation that conveys technical HR information to audiences with varying levels of expertise.
- Collaborate closely with HR managers and specialists to gather necessary information, including policies, procedures, and guides.
- Translate complex HR policies into easily understandable documents that are accessible to all users.
- Create user-friendly content that meets the needs of the target audience, ensuring they have the information needed for success.
- Review, organize, and update existing documentation to maintain accuracy, clarity, and consistency.
- Craft easy-to-understand user interface texts, articles, online help, and training guides.
- Present information in a way that is clear and accessible to diverse audiences.
Qualifications:
- Bachelor’s degree in English, Technical Writing, or a related field.
- Proven experience in technical writing, particularly within the HR field.
- Exceptional written and spoken English communication skills.
- Proficient in Microsoft Office Suite.
- Experience with ServiceNow is strongly preferred.
- Demonstrated ability to write clear and concise documents, such as articles, reports, process guides, or other text types, for various audiences.
- Ability to multi-task, be proactive, prioritize effectively, and work both independently and as part of a team.
- Strong attention to detail and excellent communication skills.
If you are a detail-oriented technical writer with a passion for HR and a talent for making complex information accessible, we encourage you to apply for this remote opportunity with CornerStone Technology Talent Services.