Job Title: IT Generalist (Junior/Intermediate) - Project Coordinator with Change Management Experience
Program Overview: The role involves supporting the Salesforce implementation and roll-out in the public sector in Ontario.
Key Responsibilities:
- Develop and execute a comprehensive change management strategy, including stakeholder analysis and business impact assessment, for the broader public sector rollout.
- Lead change management initiatives for large transformation projects, ensuring direct engagement with internal stakeholders at all levels.
- Collaborate closely with Project Managers to manage change and achieve the transformation program goals.
- Create and implement change management deliverables such as vision and change cases, change management approaches and plans, change impact assessments, and training materials/content.
- Develop and execute adoption and engagement activities and plans.
- Design and implement a communications plan tailored to stakeholders, focusing on the change itself, its impact, and new ways of working.
Stakeholder Experience:
- Employees with direct impact
- Employees with indirect impact
- Leadership
- Customers / External community
Required Skills:
- Practical experience leading change management initiatives for large IT transformation projects.
- Ability to develop and execute change management strategies and plans.
- Strong skills in creating training materials and content.
- Experience in developing and executing adoption and engagement activities.
- Excellent communication skills, with the ability to influence without authority.
- Understanding of behavior and employee engagement.
- Basic project management skills to manage the change program.
- Knowledge of adult learning principles.
Preferred Qualifications:
- Experience in managing project rollouts in public sector projects.
- Background in psychology or a similar people-focused field.