Department: SSPI
Reporting to: Director of Business Administration
Schedule: Full-time, exemptLocation: Remote
Travel required:Approximately 5 days per year
Salary Range: $60,000 to $70,000 annually, commensurate with experience
Summary
SSP International, Inc. (SSPI) is an independent non-profit that offers teens an exhilarating and inspiring immersion into hands-on experimental science through its flagship program, The Summer Science Program. Working in teams of three, 36 participants and 7 faculty form a supportive “living and learning community” over 39 days. Each team completes a real research project, taking and analyzing original data. Afterward, they join a worldwide network of 3,400+ alumni of all ages. More information can be found at
www.summerscience.org.
SSP is seeking a knowledgeable and proactive Information Technology Coordinator to join its team. The Information Technology Coordinator will be responsible for managing the company’s technology infrastructure, maintaining the website, and overseeing Microsoft Office applications. A significant project for this role will be transitioning the company from Dropbox to SharePoint and OneDrive. This position reports directly to the Director of Business Administration.
This is a remote, work-from-home, and/or telecommute position.
Essential Duties And Responsibilities
Technology Management
- Oversee and manage the company’s technology infrastructure, ensuring all systems operate smoothly and efficiently
- Provide technical support to staff for hardware, software, and network issues
- Coordinate with external vendors for IT-related services and equipment
Website Maintenance
- Troubleshoot and resolve website issues in a timely manner
- Work with the marketing team to implement website changes and improvements
- Ensure the website is secure and optimized for performance
Database Management
- Responsible for overseeing the design, implementation, and maintenance of Blackbaud database
- Work together with the Programs and Development teams to provide guidance on the database structures and features of Blackbaud’s K-12 school modules and Raiser’s Edge
- Develop procedures to ensure data integrity and quality
Microsoft Office Management
- Administer and manage Microsoft Office applications, ensuring all users have the necessary access and support
- Provide training and support to staff on the use of Microsoft Office applications
- Troubleshoot and resolve issues related to Microsoft Office applications
- Lead the project to transition SSP from Dropbox to SharePoint and OneDrive
- Develop a comprehensive project plan, including timelines, milestones, and resource allocation
- Coordinate with various departments to ensure a smooth transition with minimal disruption to operations
- Provide training and support to staff on the use of SharePoint and OneDrive
- Ensure data integrity and security during the migration process
Additional Responsibilities
- Procure, set up, and deploy computers for new hires, ensuring they have access to all necessary programs and resources
- Handle rental computers for summer participants, ensuring they are equipped with necessary software and access
- Transition Molecular Operating Environment (MOE) server to the cloud and ensure that the server is running correctly. Troubleshoot any issues
- Manage the return and refurbishment of rental computers at the end of the summer program
- Maintain a digital inventory of IT software and equipment, including computers, monitors, docking stations, printers, etc
- Develop and implement IT policies and procedures, including security and data breach training for staff
- Stay up to date with emerging technologies and industry trends
- Provide recommendations for technological improvements and upgrades
- Participate in IT-related projects and initiatives as required
Education
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 3+ years of experience in an IT or database role
Skills And Abilities
- Proven experience with website maintenance and management
- Expertise in Microsoft Office applications and administration
- Experience with SharePoint and OneDrive, including data migration
- Strong project management skills
- Excellent problem-solving and troubleshooting abilities
- Strong communication and interpersonal skills
- Advanced analytical, leadership, and problem-solving skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
- Relevant IT certifications (e.g., CompTIA, Microsoft Certified Professional)
- Experience with IT security and compliance
- Knowledge of best practices in database management
- Advanced analytical, leadership, and problem-solving skills
- Knowledge of cloud computing and virtualization technologies
Working ConditionsThe working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constantly operates a computer
- The ability to observe details at a close range and the ability to adjust focus
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
- Travel to twice yearly in-person staff meetings
Clearance Requirements
- Authorization to work in the United States
- Background clearance
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. SSP values a diverse and inclusive workplace. If you are excited about this role but your experience does not align perfectly with all the qualifications, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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