Job Summary: We're looking for a highly motivated, detail-oriented Entry-Level Software Support Engineer to join our remote team. As a Software Support Engineer, you will give technical assistance and support to our customers by fixing software issues. Responsibilities:
- Provide technical assistance via phone, email, and chat.
- Troubleshoot software issues.
- Address client problems.
- Work with cross-functional teams (development, QA, sales)
- Create and update technical documentation
- Stay current with industry trends and best practices Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or equivalent field
- 0-2 years of experience in software support or related field
- Strong programming abilities (e.g., Java, Python, C++).
- Strong communication and problem-solving skills
- Ability to work independently and collaboratively
- Reliable internet access and dedicated workplace Benefits:
- Benefits include comprehensive medical, dental, and vision coverage, as well as a 401(k) matching program.
- Flexible scheduling and remote working arrangements
- Career advancement opportunities
- Supportive team environment
- Recognized and rewarded for exceptional performance
- Ongoing training and certification opportunities.
- Work-life balance.
- Access to cutting-edge technologies and tools. What We Offer:
- Dynamic and friendly work environment
- Opportunities for career advancement
- Flexible scheduling and remote work options
- Competitive compensation and benefits package.
- Recognize and reward great performance.
- Provide ongoing training and certification opportunities. How to apply: If you are passionate about software support and keen to start your career, please send your application. We look forward to hearing from you. Equal Opportunity Employer: We are an equal opportunity employer focused on diversity and inclusion. We welcome applications from skilled professionals from any background.