Professional Document Services Inc. is seeking to employ a full-time Records Management Specialist. This crucial role is responsible for fulfilling client requests, ensuring that tasks are completed accurately and promptly, and maintaining high levels of client satisfaction.
Responsibilities
- Initiating outbound calls to medical institutions to facilitate communication and information exchange.
- Diligently following up with medical facilities through email and fax to ensure timely responses and resolution of inquiries.
- Handling inbound calls with professionalism, addressing queries and providing necessary information.
- Utilizing our specialized software to accurately input and manage data.
- Coordinating and scheduling appointments, ensuring seamless communication between all parties involved.
Qualifications
- Proficiency in computer applications is essential.
- Excellent organizational skills, with the ability to prioritize tasks and manage time effectively.
- Strong communication abilities, with proficiency in both verbal and written forms, ensuring clear and effective exchanges.
- Reliable transportation is necessary for commuting to and from the workplace.
- Being bilingual is advantageous and will be considered a valuable asset to our team.