Company Description
National Fidelity Financial, founded in 2009, is a leading debt resolution organization located in Melbourne, FL. Our mission is to assist clients in settling their debt and guiding them towards a healthier financial lifestyle. We prioritize treating our clients with respect and aim to elevate, empower, and transform their lives.
Role Description
This is a full-time remote role for a Customer Service Representative at National Fidelity Financial. The role involves providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Satisfaction skills
- Customer Service and Customer Experience expertise
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Experience in financial services or related field is a plus
- Proficiency in CRM software and Microsoft Office suite
- High school diploma or equivalent required; Bachelor's degree is a plus
- Must provide own computer if fully remote
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