The Development Database Manager is responsible for managing the fundraising database and the donation data entry. This position also supports the fundraisers within the Office of Alumni Engagement and Development (AED). Primary duties include maintaining the integrity, quality and accuracy of the Salesforce donor database, managing the gift processing and stewardship process, documentation of policies and procedures, reports, and mailing list management.
The Development Database Manager is a full-time position reporting to the Director of Development with one direct report.
Responsibilities
[Database Administration
- Oversee and manage the Salesforce alumni/donor database
- Oversee and manage online fundraising platform, working with colleagues to create Classy campaigns and events.
- Take a proactive and hands-on role in data entry, data validation, and reporting.
- Manage bulk imports/updates of data from other campus departments.
- Develop and maintain database policies and procedures
- Champion and adopt measures to continually improve data completeness, accuracy and integrity
- Work closely with AED team to create workflows in Salesforce, as needed.
Gift Processing
- Ensure all gift processing and gift acknowledgement tasks are handled in a timely manner
- Work closely with the Business Office to reconcile donations.
Fundraising Support
- Fulfill lists requests to support solicitations and stewardship via postal mail and email.
- Develop, run and prepare reports (financial, historical analysis, alumni data, benchmarks, etc.) for presentations and meetings
- Be the department expert on database functionality; teach others about database best practices and new features
- Lead database orientation sessions for new AED staff and student workers
- Other duties as assigned
Management
· Working closely with the Development Director, manage the AED Data Coordinator in data cleanup projects and prospect research.
Qualifications
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
Example: Excellent verbal and written communication skills