Are you an Interaction / Experience / Service Designer who is passionate about the impact of design? Do you want to contribute to design for the most-used consumer facing digital solutions in financial services? Do you have a deep-seated empathy for the customer? Are you unbothered by an active Teams chat?
Our client, a global financial services company, is looking for an
Interaction / Service Designer to join their team, HYBRID (onsite 3 days a week in Jersey City or Manhattan) for a 1 year freelance role, likely converting to full-time.
Responsibilities
- For a specific product, inform the creation of new experience strategy at the intersection of user needs and business goals
- Active in discussion for product vision, roadmap, and requirements with quad leadership
- Diagram overarching structure of omnichannel experience
- Work as part of a small team to deliver end-to-end experience
- Review feedback from research and discuss implications for iterations
- Assist with efforts for product-specific experience visions, and contributes to broader LOB-wide visions that make strategy concrete
- Prepare and partner with design associates for presenting their work to others
- Present work to cross-functional executives
- Contribute to areas of moderate complexity (such as product discovery, or overview dashboards) or a standalone product
Qualifications
- At least 3-5 years of experience in UX or Interaction Design, or equivalent
- Experience contributing to the delivery of successfully shipped products
- Experience contributing to conceptualization, research, design, testing, and production
- Portfolio that demonstrates expertise in Interaction Design, an advanced capability in additional skills (Visual Design, Information Architecture, Service Design, etc.)
- Deep familiarity with user-centered design practices
- An understanding of strategic practices
- Able to collaborate with Product and Technical leads
- Comfortable presenting work
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
lucy.dangelo@jobalert.creativecircle.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : LD9-1814738 -- in the email subject line for your application to be considered.***
Lucy D'Angelo - Recruiter, National Delivery
Applicants must be authorized to work in the U.S.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.