REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN
Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new
Change Manager - ERP.
You Will
- Assess the Change.
- Develop communication narrative including building common terminology.
- Update change and stakeholder group impacts based on current vs. future state assessment.
- Document degree of complexity and business criticality of the change per stakeholder group.
- Document Change & Communication Strategy with high level change and communication activities planned. Including the strategy for managing the change throughout the project and the future state changes for stakeholders.
- Analyze results and provide insight for Change Readiness Assessment Report.
- Develop communication narrative & key messages.
- Leader talking points.
- Change & Communication Strategy & Plan.
- Partner with Strategic Enablement & Change team and People Business Partner to conduct and review results from change readiness listening session.
- Change Management & Communication Risk Tracker Implement the Change.
- Draft communications content to enable leadership to understand the vision, why the change is happening, and communicate downward in the organization.
- Document stakeholder concerns and areas of resistance and partner with the Assurant team to determine methods to address. Update stakeholder management tracker throughout the change.
- Identify learning needs and coordinate with Learning & Development Team.
- Onboard learning and development team by providing key communications and results from impact assessment.
- Partner in the development of strategy and plan to launch change champion network (includes Power Users).
- Ideate recommendations for recognition throughout the implementation to keep engagement high across affected groups.
- Stakeholder analysis, identification, and management in partnership with People Business Partners.
- Document what’s changing (impact assessment).
- Development of key Personas.
- Refined Key Messages.
- Leader Talking Points.
- Job Aids.
- FAQs.
- Manager Conversation Guides.
- Leadership Updates includes MCOM, Steering Committee.
- Execute the communication plan.
- Change Champion Network Strategy & Plan Maintain Success.
- Document best practices and lessons learned to help inform Phase 2 of the project.
- Analyze results and provide insight for post-phase 1 feedback survey.
- Support Plan.
Ideally, We’d Like
- Willingness to travel onsite in Kanas City, MO and/or Tampa/Orlando, FL
- Experience with PeopleSoft and/or UKG
- Experience in acquisitions or new facility opening.
- Pharmaceutical/Healthcare experience
TRANSFORMING CLIENTS. TRANSFORMING CAREERS.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We Strive To Have The Most Enviable Culture On The Planet, Inspiring People To Reach Their Full Potential. Here’s How We Make It Happen
- Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
- People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart ;your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
- Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.
- Enviable Total Rewards. We inspire our employees to do their best work. North Highland’s Total Rewards Program encompasses PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k), and a variety of other perks like a dedicated Health Advocate, commuter benefits, and legal assistance.
READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you.
For more information, visit northhighland.com and connect with us on LinkedIn, Twitter, Facebook, and Instagram.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
