REQ#: RQ185026 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Deployment Management Coordinator Miami FL Position is onsite, is NOT telecommute or work from home etc. Seize your opportunity to make a personal impact as a Deployment Management Coordinator supporting all aspects of IT enterprise support activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Deployment Management Coordinator for the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES) program, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Deployment Coordinator who works on behalf of the Change and Release Manager and with the Release Coordinator to manage the deployment of Software, Systems, and Infrastructure products into the production environment. Additional efforts include providing guidance and expertise to support technicians completing project work and briefing the customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Here a Deployment Coordinator is involved with the day-to-day activities relating to Software deployments, System build projects, Vendor and Operating System upgrades, among others. HOW AN DEPLOYMENT COORDINATOR ANALYST WILL MAKE AN IMPACT: * Maintain oversight of Release Management queue to ensure completed releases are transferred and scheduled for deployment in a timely manner
- Ensure completed releases have the proper technical documentation, developed business case (as required), and key performance indicators as appropriate prior to deployment
- Coordinate activities between stakeholder, technical team, functional leads, Directors to ensure all deployment efforts are understood, and being accomplished with high quality
- Manage relationships with stakeholders to ensure clear, accurate and timely communications
- Manage risks and resolve issues that affect the deployment scope, schedule and quality
- Maintain an accurate deployment schedule, providing visibility of all concurrent activities, approved Change Requests, and ensure releases align with business priorities and objectives
- Ensure all deployment activities are thoroughly documented and participate in transition related activities with the release coordinator, providing insight and expertise as needed for a successful deployment
- Validate all required actions have been accomplished and that the necessary updates and documentation have been provided in the release record for the appropriate phase of the release cycle
- Participate in initiating or facilitating process improvements relating to product deployments
- Help to maintain a release repository and manage important information to include deployment procedures, dependencies, notification lists, and other related data.
- Provide Regular feedback to the Release and Deployment manager with the current statuses of approved deployment activities to include schedule, progress, and recent updates of releases.
- Assist Major Incident Manager and Problem Manager with restoration efforts of systems negatively impacted by deployment failures.
- Support the Release and Deployment Manager as required in support of IT Service Delivery. WHAT YOU'LL NEED TO SUCCEED: * Broad understanding of Information Technology principles, tools, and equipment
- Ability to work in a faced paced environment under pressure
- Expertise in developing and deploying to a production environment
- Excellent Communication skills written and verbal
- Executive level Briefing acumen
- Critical thinking skills
- Team player Education: * Bachelor's degree with a focus in business administration or a related field of study - preferred Certifications * ITIL 4 - highly desired
- SCRUM Master (CSM/PSM) - highly desired
- Project Management Professional (PMP) - highly desired Experience: * 7+ years of related experience in IT Service Management (ITSM)
- Experience w/ServiceNow
- Considerable experience in Project Management, IT Change Management, or a related field
- Good record-keeping and organizational skills
- Computer Literacy - MS Office suite of products Security Clearance: * Secret clearance required with ability to obtain Top Secret / SCI. Other: * Location: On Customer Site
- US Citizenship Required GDIT IS YOUR PLACE: * 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays #GDITPriority #armajobs #scites Work Requirements .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 7 + years of related experience * may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Certification ITIL V4 Foundation - ITIL v4 Foundation Certified Scrum Master (CSM) - ScrumAlliance Project Management Professional (PMP) - PMI Travel Required Less than 10% .cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $92,331 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.