JOB: Senior Technical Project Manager / Business Analyst
Schedule: FULLY REMOTE in MST/CST/EST times
Job Summary
The Project Management/Business Analysis Manager is responsible for planning, coordinating, and managing the development and implementation of software applications across the organization. This role involves working closely with stakeholders, vendors, and cross-functional teams through the full SDLC process to ensure that new applications are successfully deployed, meet business requirements, and are integrated with existing systems.
REQUIREMENTS:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 10+ years of experience in IT project management and business analysis, software implementation, or a related role; this is a blended role performing both PM/BA/QA duties:
- Project Management skills - Proven track record of managing project scopes for on-time delivery, risk management; managing 3rd party vendor through SDLC processes
- Business Analysis - strong business interview/engagement and requirements definition/documentation skills
- QA - will partake in writing test plans and performing testing, since they don't have a QA team
- Proficiency in project management software (e.g., Monday, Jira, MS Project, Azure DevOps, etc.)
- Basic SQL skills - need to be able to write SELECT* query statements to search data; not needing developer-level skills (no table joins, etc.)
- Experience creating application UI mockups/designs preferred
- Understanding of software development life cycle (SDLC) in an Agile methodology
- Excellent communication, leadership, and problem-solving skills.
- Fast-paced environment; need ability to work under pressure and manage multiple projects simultaneously.
- Experience within the healthcare/healthcare technology industry preferred, not required
Responsibilities: Project Management:
- Lead the planning, scheduling, and execution of application development and implementation projects.
- Ensure that projects are completed on time and to scope
- Adopt agile methodology, apply its principles, and train users
- Identify improvement opportunities (proactive and reactive)
- Assist in tracking progress of deliverables and communicating
- Build and maintain strong relationships with business and IT users, both, onshore and offshore
- Business Analysis / Stakeholder Engagement:
- Work with business units to gather and document requirements.
- Act as the primary point of contact between the IT department, vendors, and business users.
- Work with business users, technology team, and external clients/vendors to identify and understand business needs related to application UI, integration, reporting and bug fix needs
- Elicit, analyze and validate requirements, understand dependencies and perform gap analysis
- Document requirements and specifications, and provide to all stakeholders for approval
- Coordinate closely with developers to ensure requirements are communicated and implemented
- Work closely with business users to verify business requirements are met and assist them with testing
- Vendor Management: Coordinate with third-party vendors for software design, delivery, customization, and support.
- Team Coordination: Collaborate with cross-functional teams, including IT, operations, and business units, to ensure seamless integration and operation of new applications.
- Quality Assurance: Oversee and partake in the testing processes to ensure that applications function as intended.
- Identify and resolve issues during the implementation process.
- Training and Support: Develop and deliver training programs for end-users.
- Provide ongoing support post-implementation to ensure user adoption and satisfaction.
- Risk Management: Identify potential risks and develop mitigation strategies.
- Reporting: Generate reports on implementation progress, budget status, and key performance indicators.
- Present findings to senior management.