Description
You will play a crucial role in supporting IT software development projects for the NC Department of Health and Human Services. This position involves collaborating with vendors and in-house development teams to ensure successful project outcomes.
Responsibilities
- Identify and document stakeholders, data flows, and current and future state process flows.
- Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements.
- Translate business needs into agile themes/features, personas, epics, user stories, and product backlogs.
- Collaborate with the Product Owner, business SMEs, and vendors to groom user stories and define acceptance criteria.
- Confirm functionality meets acceptance criteria with vendors or internal developers and testers.
- Participate in vendor discovery/gap analysis and detailed requirement development efforts.
- Assist in planning and conducting user acceptance testing, including developing test scenarios and cases.
- Perform requirements traceability throughout the project lifecycle.
- Develop procurement documents such as Requests for Proposals, Quotes, and Information.
- Create federal Advanced Planning Documents to secure federal funding.
- Support vendor proposal evaluation efforts and document evaluation results.
- Assist in process improvement initiatives and perform market research for automation projects.
- Support options analysis and business case development for proposed automation projects.
- Document meeting agendas and notes, and facilitate requirements gathering meetings.
- Provide technical writing support, including developing project document templates and drafting formal communications.
- Support project managers in maintaining project artifacts and developing status reports.
- Assist in the development of surveys, assessment tools, methodologies, policies, and procedures.
- Maintain SharePoint site for each assigned project.
- Perform other analysis and technical writing assignments as assigned.
Employment Type: Contractor