Our nationwide wealth management client is seeking a Benefits Coordinator to join their team. This individual must reside in CST or EST time zone areas.
The Benefits Coordinator is responsible for supporting the administration of employee benefits programs. This role involves maintaining documentation for new team member enrollments and assisting with eligibility verification.
Responsibilities
- Assist Benefit Specialists with various employee benefit programs.
- Support HRIS and Benefit Specialists by handling incoming calls and email inquiries.
- Collect and verify benefit paperwork for new team members to ensure accuracy.
- Track and maintain eligibility documentation.
- Keep confidential benefit-related files organized and secure.
- Participate in the annual open enrollment process as needed.
- Support Benefits Orientation and Online Enrollment for new team members.
- Respond to inquiries about eligibility, coverage, and benefits.
- Serve as a backup to the Benefits Specialist.
- Handle day-to-day HR administration tasks and functions.
- Enter information into HR systems accurately and promptly.
- Generate reports and provide data to support internal and external customers.
- Troubleshoot and resolve integration and data issues for HR systems.
- Manage I-9 verifications and the employment verification process.
- Provide administrative support, including invoice entry, printing, and organizing documents.
- Coordinate with the HR team to deliver excellent customer support.
- Assist with training support for managers during company orientation.
- Perform other job-related duties as assigned.
Skills
- Ability to interact with individuals at all levels of the organization.
- Effective written, spoken, and non-verbal communication skills.
- Service-oriented mindset with a focus on exceeding expectations.
- Maintain a positive and professional demeanor.
- Ability to make sound decisions and judgments quickly.
- Self-motivated with the ability to prioritize projects and tasks effectively.
- Willingness to support team efforts to achieve outcomes.
- Demonstrate integrity, respect, and discretion in all business dealings.
- Attention to detail and ability to manage tasks in a fast-paced environment effectively.
Requirements
- 1-2 years of HR experience.
- Experience with data entry.
- Proficiency in Microsoft Office (Word, Excel) and/or Google Workspace.
- An associate degree or relevant certification is preferred.
- Working knowledge of all human resources functions is preferred.