Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.
Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.
Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description
SCOPE: The scope of this position is to schedule computerized patient follow-up appointments. These will consist predominately of lab visits, physician visits, and chemotherapy visits. The employee shall demonstrate the ability to provide care and customer-focused services with all individuals who enter the practice. It is also imperative to assist fellow employees in providing the highest quality personalized patient care and maintain positive work relationships with other members of the health care team.
Functions
- Accurately schedule patient follow-up appointments (including lab, physician, treatment, and to outside physicians) on computer schedule in a professional, courteous and helpful manner.
- Perform general clerical and receptionist duties (answer phone, assist customers) of the front desk.
- Assist in the smooth running of the front desk.
- Contacts Patients to reschedule no-shows and to move patients, as needed in a timely, professional manner.
- Other duties as Assigned
Qualifications
High School Diploma or GED
Minimum Of 3 Years' Experience In Medical Office Required
Previous appointment scheduling experience required
Knowledge Of Insurance Benefits, Authorization Process And Contracting Preferred
Must be able to work independently, possess strong organizational and communication skills and to adhere to established goals and deadlines
ICD-9/10 and CPT coding a plus
Medicare, Medicaid and private-payer practices and regulations